Creative, personable and deadline-driven, experienced in working in a fast-paced environment. Skilled at balancing customer needs and company demands. Solid team player who offers a positive and cooperative attitude.
Handled customers effectively by identifying needs, quickly gaining
trust, approaching complex situations and resolving problems to
Answered multiple phone lines, transferred calls to corresponding
departments, filed customer records and billed accordingly.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk
reception within high-volume environment.
Provided childcare before and after school and full-day throughout the summer months. Transported children to and from schools and extra-curricular activities. Made nutritious snacks and meals for the children. Provided a safe and nurturing environment while under my care. Organized trips and activities throughout the year, such as visits to the library, fire station, YMCA, indoor play facilities, zoo, Roaring Springs, etc.
Assisted the public at the service counter, provided technical office support duties related to the processing and issuance of building permits, and performed related duties as required. Knowledge of basic commercial and residential plans examining. Well versed in building and planning code and was able to communicate at the highest level with top building contractors in the Valley. Worked at this job until our first child was born in June of 2005.
Answered multi-line phone system, responded to staff and public inquiries, maintained files and assisted other County Departments. Provided back-up to the Personnel Secretary as well as Legal Assistant to County Counsel. Was in this position for 1year. Transfered to Community Development and trained as a Permit Technician. Performed this job for 3 1/2 years until we moved to Idaho.
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