Former Childcare Teacher/Provider as well as Customer Service Representative who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Organized and professional.
Coordinated all department functions for a team of employees.
Created a loving home for the children I have become attached to over the last six years.
Currently providing high quality care for toddler aged children. Dependable, reliable, nurturing care for the children I have watched over the years. Age appropriate activities and projects implemented into their day. In my six year run I have never called out ill on my parents. Maintained a nurturing, reliable environment for these children.
Responsible for a room of 11-15 toddler to school age children. Taught various activities to enhance cognitive and fine motor skills. Worked one on one with various therapists we encountered for our many special needs children. Organized and scheduled daily routines with a smooth flow.
Over saw reception area, including greeting visitors and responding to telephone and in person customer needs. Trained new customer service representatives. Cross trained throughout company to fill in in various positions when needed, such as ticket posting, fuel delivery scheduling, fuel assistance applications. Received a high volume of customer service inquiries during peak heating season in an organized fashion.
Handled high volume of patient requests. Responsible for relaying information between doctor's offices, receiving hospital reports, chart preparation, prescription requests, scheduling and rescheduling patient appointments, briefing the surgeons in between surgical patients. Extremely fast paced environment.
Assisted underwriters in issuing and binding policies as a third party administrator for non profit groups throughout the US. Quoted and rated policies throughout the day. Wrote reports and correspondence from dictation and handwritten notes for the director of the organization. Organized files, faxed reports and scanned documents.
Assisted adjusters in their daily responsibilities. Set up new claims folders, facilitated appointments, prepared fee schedules according to Maine state guidelines, created weekly reports and stats for the assistant director, received incoming calls from new claimants, received and distributed faxes and mail in a timely manner.
Coursework in educational planning according to current guidelines.
Most selected course specialized in special needs children.
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