Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Offered detailed daily reports that outlined each child's activities. Maintained daily records of activities, behaviors, meals and naps.Offered stimulating curriculum that accommodated all learning styles.
Informed customers about sales and promotions in a friendly and engaging manner. Processed up to forty customer orders per day. Addressed customer service inquiries in a timely and accurate fashion. Demonstrated mastery of customer service call script within specified timeframes.
Verified that information in the computer system was up-to-date and accurate. Coordinated flight hours. Responded if pilots did not return by their Estimated time of Arrival.
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