chief of operations resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 20-year career in the U.S. Army. Effective communicator who quickly masters new roles and technologies to achieve positive results. Offers expertise in property accountability, logistics and configuration management.


Supply and logistics planning

HAZMAT handling

Automation planning

Equipment maintenance

Data management

  • Effective team leader
  • Extremely organized
  • Strong verbal communication
  • Confidential Security Clearance
  • Valid Texas driver’s license

Awarded the Meritorious Service Medal in 2016.

Selected from more than 16 senior Non-Commissioned Officers to serve as Platoon Sergeant.

Formally commended by the NATO Training Mission-Afghanistan Commanding General for superb supervisory actions and management.

Maintained 100% accountability of a large section of equipment worth over $20,000,000 during multiple overseas deployments.

Chief of Operations, 2014 - 01/2016
Community Partnership For Children Palm Coast, FL,
  • Internal Control Administrator for III Corps Noncommissioned Officer Academy; conducted multiple audits and drafted quarterly reports; culminated in written annual reviews/reports sent to Headquarters, Fires Center of Excellence G8, Fort Sill, Oklahoma.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Reviewed and edited correspondence prior to release and submission for signature.
  • Provided oversight on recurring chemical latrine contracts for the III Corps and Fort Hood Noncommissioned Officer Academy.
  • Maintained and revised contract requirements for the institution on an annual basis; assisted the logistical section with contacting contractors to resolve all contractual issues.
  • Ensured environmental compliance as it pertained to chemical latrines and motor vehicles.
  • Managed receipt, storage and issue of ammunition processes.
  • Entrusted with the security and use of a multi-million dollar facility that directly impacted the daily operations of the second largest Noncommissioned Officer Academy in the U.S. Army.
Quality Assurance Manager, 11/2012 - 2014
Principia Biopharma Inc. Green Bay, WI,
  • Trained and instructed subordinates and supported units on leadership training.
  • Provided technical and doctrinal advice to upper-level management on all academy contingencies.
  • Developed lesson plans, proofed training support packages, course administrative data and the program of instruction.
  • Reviewed and revised academy policies and regulations in relation to higher headquarters' guidance to enhance training efficiency.
  • Conducted frequent inspections of training, instructor evaluation packets, classrooms and student dorm rooms to ensure compliance with established standards and policies.
Senior Instructor, 10/2011 - 11/2012
University Of Colorado Boulder Boulder, CO,
  • Provided leadership instruction for over 300 trainees in a classroom and field environment.
  • Maintained accountability and serviceability of over $800,000 worth of office and field equipment.
  • Commanded operations post, including personnel, weapons and equipment.
  • Effective decision-maker in high-pressure environments.
Senior Enlisted Supervisor-Platoon Sergeant, 2009 - 10/2011
University Of Colorado Boulder Boulder, CO,
  • Served as the principal platoon officer for all matters concerning training and the use of all weapons systems.
  • Planned and coordinated for the acquisition of all equipment and supplies to sustain platoon operations.
  • Mentored senior-level leadership of a foreign military initial entry training unit; provided advice concerning standards and policies, medical care, logistics, instructional techniques and daily execution of training.
  • Defused hostile situations with superior negotiation techniques.
  • Oversaw the monthly expenditure of $25,000 in operational funds for the enhancement of a foreign initial entry training camp.
Senior Instructor, 07/2005 - 2009
2nd Battalion, 60th Infantry Regiment, 193rd Infantry Brigade, U.S. Army City, STATE,
  • Planned and coordinated for sustenance, transportation, fuel, and ammunition for 30 to 60 initial entry personnel every nine weeks for four consecutive years.
  • Conducted inventory of equipment and supplies at the end of each training cycle; submitted paperwork through logistical channels to replenish depleted inventory.
  • Supervised operation and organizational maintenance of weapons systems and specialized equipment.
  • Maintained accountability and serviceability of over $200,000 worth of equipment.
Bachelor of Arts: Homeland Security, Expected in 2014
American Military University - Charles Town, WV
GPA: GPA: 3.98 Magna Cum Laude GPA: 4.00
Status -

GPA: 3.98 Magna Cum Laude

Associate of Science: General Education - Psychology, Expected in 2012
Troy University - Troy, AL
GPA: GPA: 3.38
Status -

GPA: 3.38

Army Instructor (Drill Sergeant & Small Group Instructor) *Basic Leader Course, Advanced Leader Course, Senior Leader Course,
Additional Information
  • Bronze Star Medal, Purple Heart Medal, Meritorious Service Medal, Army Commendation Medal, Army Achievement Medal, Army Good Conduct Medal, Armed Forces Expeditionary Medal, National Defense Service Medal, Korean Defense Service Medal, Noncommissioned Officer Professional Development Ribbon, Army Service Ribbon, Combat Infantryman Badge, Drill Sergeant Badge
  • Member, National Society of Collegiate Scholars
  • Member, Alpha Phi Sigma, National Criminal Justice Honor Society

Army, basic training, great communication skills, conflict resolution, contracts, customer service, delivery, environmental compliance, Instructor, leadership, mentoring, Excel, Microsoft Office applications, PowerPoint, Word, Outlook, weapons, personnel, Project Management, quality management, Quality Assurance, risk management, Safety, self-starter, technical trainer, workshops, written communication skills

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Resume Overview

School Attended

  • American Military University
  • Troy University

Job Titles Held:

  • Chief of Operations
  • Quality Assurance Manager
  • Senior Instructor
  • Senior Enlisted Supervisor-Platoon Sergeant
  • Senior Instructor


  • Bachelor of Arts
  • Associate of Science

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