A passionate and energetic nursing professional, with twenty years of experience and seventeen years of progressive management experience who has completed a Masters in Business Administration with a healthcare emphasis. Extensive back ground in employee, patient and physician satisfaction. Successfully facilitated large diverse nursing team, project management, general management in a healthcare environment. Skill Highlights Leadership Exceeding customer expectations Excellent communication skills Ability to lead and motivate multiple level healthcare teams Joint Commission and State Board of Health survey readiness Process improvement Quality Improvement Ensure financial objective are met Approachable Project management Improve retention levels consistently Staff motivation Employee training and development Conscientious Flexible Creative Problem solver Ability to function independently or in a team oriented environment
Leadership Created cultures of teamwork and positive work environments Reduced RN turnover to less than 6% Facilitated the Nursing Leadership Group at Lutheran hospital for four years Instrumental in the Magnet designation, final report from the ANA stated, "NLG was instrumental" in receiving accreditation Clinical Services: Contributed substantially to successful hospital JCAHO accreditation as CNO at Select Specialty.
Enhanced the overall pediatric care at Lutheran through implementation of tame the pain management of anxiety and pain through distraction, radiology experience, and bereavement program Transitioned the inpatient bariatric program from St Joe Hospital to Lutheran Hospital campus Implemented computer based documentation and bar code medication administration in two facilities Total Quality Management: 2013 One of the top performing hospitals in Region for overall quality indicators Implemented best practice strategies to reduce falls and central line infections at Select Specialty Implemented pediatric skin risk assessment Implemented hospital wide pediatric fall risk assessment Patient Satisfaction Implemented ICARE and bedside handoff Trained in Studer principles of patient satisfaction.
01/2011 - Current
Select Specialty Hospital － Fort Wayne, INChief Nursing Officer
08/2009 - 12/2010
Lutheran Hospital Children's Hospital － Fort Wayne, INDirector of Lutheran
Responsible for a 32 bed long-term acute care hospitals clinical services including nursing, respiratory, rehab, and dietary personal.
Three direct reports, and over 80 staff members.
Responsibilities included overseeing the operation of Lutheran Children's Hospital; financial, strategic planning, marketing, and physician recruitment, including the pediatric unit, pediatric ICU, NICU, and multi-specialty clinic, 5 direct reports, 100 FTE's.
09/2000 - 05/2007
Lutheran Hospital － Fort Wayne, INNurse Manager
Responsibilities included overseeing the operation of a twenty seven bed pediatric.
unit and ten bed pediatric intensive care unit and a staff of forty six FTE's.
06/1998 - 09/2000
Ball Memorial Hospital － Muncie, INClinical Manger Cardiac Telemetry
09/1996 - 06/1998
Elkhart General Hospital － Elkhart, INShift Supervisor Medical Diabetic Unit
02/1995 - 09/1996
Wishard Memorial Hospital － Indianapolis, INAssistant Unit Manager
Indiana Wesleyan University － Marion, IN, USA
BusinessMaster: Business Administration healthcareBusiness Administration healthcare
Purdue University － West Lafayette, IN, USABachelor of Science: NursingNursing