Dedicated Human Resource leader with the ability and skills to consistently drive change and produce results that positively impact performance and people. Proficient in the areas of workforce planning/staffing, retention, organizational development, employee relations, compensation, benefits, training, and organizational effectiveness.
Objective: Alignment with an organization focused on the delivery of "Patient-Centered" Healthcare with a consistent focus on Quality and Accountability.
Implemented regular touch-point meetings with new hires resulting in improved retention and engagement metrics.
Rolled out structured Employee Rewards/Recognition points driven program that resulted in greater "pay for performance" culture.
Streamlined HR processes at three different facilities resulting in corporate recognition and "Best Practice" modeling.
Spearheaded two successful Union Avoidance campaigns
Mentored many HR Professionals and Organizational Leaders resulting in advanced position readiness and learned business acumen.
• Leadership – consistent demonstration of the ability to join an existing team, assess its strengths in people and processes and move the internal HR group and focus, as well as those relying on our expertise and direction, to greater alignment for success as an overall organization while maintaining positive business relationships with clients, peers, and direct reports.
• Business Acumen – demonstrated ability to learn the industry key drivers for success, align myself and any direct reports with the organizational goals while focusing on areas such as recruitment, retention, employee satisfaction and rewards systems, training and orientation of management and staff, and other key drivers that control cost for the organization from its HR team such as reduced litigation and claims related to unemployment and work injuries.
• Strategic Partner – utilizing my ability to multi-task, prioritize, and organize while automating processes formerly performed manually I have been able to partner more with senior management on implementation of projects once tabled due to limited staff resources. Additionally, I have helped educate and teach new skills to members of the HR team so that delivery of basic benefit, leave, and policy information can easily be shared to improve the satisfaction of service from HR to staff and management within the organization.
• Managerial Courage - Possess strong problem solving abilities, analytical and interpersonal skills; coupled with good oral and written communication. Being detail oriented, resourceful, adaptable and conscientious allows me the ability to work with all levels of staff and management to persuade compliance and appropriate understanding of policies and procedures as well as laws. This understanding and persuasion has been demonstrated by change and adaptation from these mentioned.
Bachelor of Arts:Organizational Management/Human Resources,2008Ashford University － San Diego, CADean's List; Honors Graduate
Associate of Arts:Business Management,2006North Harris/Lone Star College － Houston, TX3.69 Cum Laude graduate and member of Phi Theta Kappa Honor Society; listed on the National Dean's List of outstanding college students.
HR Houston;Present Board Member
EVANTA Board Member
Chief Human Resources Officer, 11/1999 to CurrentTenet Healthcare － Houston, TXDuring my tenure with Tenet I have worked in various roles and facilities. Cypress Fairbanks, Houston Northwest Medical (x2), Park Plaza and Plaza Specialty Hospitals. Roles included Nurse Recruiter, Employment Coordinator, HR Supervisor, HR Manager, HR Director, and CHRO.
Personnel Officer III, 12/1997 to 11/1999Harris County Appraisal District － Houston, TX
Various HR Roles, 01/1987 to 12/1997Waste Management, Inc － Houston, TX