Chief Compliance and Ethics Officer, 03/2015 to Current Young Adult Institute Inc. (YAI) – 460 West 34th Street, New York, New York 10001
Highest Quality Care
Sound Decision Making
Ability to Manage S
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Established and maintained systems that safely met residents' needs.
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
Interpreted and communicated new or revised policies to staff.
Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Routinely collaborated with department managers to correct problems and improve services.
Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
Closely collaborated with management team to make necessary improvements and satisfy resident needs.
Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.