Working with individuals, on a one to one basis, or in a group interaction, has always been a rewarding experience. I've had the opportunity to grow in dealing with the disabled, domestic violence women, the elderly, children of special needs and teenagers seeking advise
Work with a variety of individuals, on a one to one basis providing necessary tasks, according to Care Plan: Companionship, counseling, skin care, making their day a little brighter
Demonstrating integrity and honesty while interacting with clients, team members, and managers
Report to each shift in a timely manner ready to work
Worked with VP in Brick, NJ location by reaching out to prospective clients
Conveyed updates regarding business proposals, contracts and current projects.
Received and processed client payments, and updated accounts.
Gathered information and entered data into computer system.
Reviewed accounts to ensure accuracy for General Ledger
Made collection calls for Accounts Receivables
Filled out documentation and logs each day and created weekly reports detailing activities.
Completed research on complex problems and resolved issues in a timely manner.
Took full advantage of upsell opportunities with new and potential customers.
Answered customer requests with friendly, knowledgeable service and support.
Cross-trained and provided back-up for other customer service representatives when needed.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
A program which defined my training in the field of Psychology with extensive on hand training
Certified State of New Jersey as CHHA , Allied Institute, Northfield, NJ 10/2017
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