Compassionate, Dedicated and Service Driven- 30 plus years nurse expertise providing care across the continuum, including experience as an acute care Staff Nurse, Charge Nurse, Case Manager, Marketer and Director of Operations. A diligent advocate of patient service excellence, safety and quality outcomes.
Pennsylvania RN 282977L Active: Expires 10/31/2019
Recruited at the ground level, a multi-disciplinary team to provide safe quality care to patients and families facing a life-limiting illness according to CMS regulatory standards
Educated, engaged and evaluated staff to enhance team building and retention
Managed staffing metrics
Educated the local community and physicians on the benefits of hospice and palliative care according to CMS regulation.
Implemented quality improvement plans to promote patient satisfaction which improved scores to 98% on the critical domains of care
Managed an operation budget and maximized care to maintain a net profit margin of >50%
Communicated the compassionate end of life conversation to many patients and families to improve comfort and dignity
Readily established rapport with families, physicians, DME vendors and other referral sources
Case Managed patients requiring end of life symptom management including infusions
Member of Hospice and Palliative Nurses Association
Committee Member Alzheimer's Walk North Carolina Outer Banks Chapter
Provided care to patients according to the nursing process, requiring post anesthesia care and occasionally assisted the Emergency Department with their critical needs
Charge nurse responsibilities to ensure communication with the surgical team, staff and families to maintain optimum service, safety and accountability
Directed and managed care for a variety fo med/surg patients including post op, orthopedics and telemetry
Directed and managed care primarily for those who were terminally ill
Promoted to management and achieved TJC Accreditation with Commendation as well as Medicare Certification of a Hospice Program
Marketed Hospice and provided community education that increased hospice admissions 100% in 6 months
Provided care to patients in an ICU setting recovering from open heart surgery
Monitored hemodynamics, vasopressive drugs and heart rhythm analysis, IABP certificate
Critical Care internship
Provided care to patients requiring cardiac interventions, ventilator support,, monitored heart rhythm, administered vasopressive and anti-arrhythmic medication
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