LiveCareer-Resume

checker resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated, motivated, and efficient recent graduate interested in applying excellent communication and interpersonal skills to a customer servicing role by maximizing customer satisfaction with exceptional solutions and support through problem-solving and possessing attention to detail. Has the ability to learn new concepts; while addressing diverse issues.

Skills
  • Critical Thinking
  • Customer Service
  • Conflict Resolution
  • Active Listening
  • Planning & Organizing
  • Transaction Processing
  • Understanding Customer Needs
  • Data Entry
  • Organization
  • Customer Data Confidentiality
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Efficient and Detail-Oriented
  • Upselling Products and Services
  • Multitasking and Prioritization
  • Sorting and Categorizing
  • Computer Skills
  • Scheduling / Appointment Setting
  • Calendar Management
  • Valid Driver's License
  • Cash Handling
  • Attention to Detail
  • Cleaning and Sanitizing
  • Serving and Bussing
  • Documentation and Recordkeeping
Experience
10/2022 to Current
Checker Larry's Markets Inc Gig Harbor, WA,
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed sales transactions to prevent long customer wait times.
  • Retrieved grocery carts from parking lot and returned to appropriate areas.
  • Packed customer purchases carefully using tissue, to prevent damages, if needed.
  • Recommended and initiated product offerings to meet customer changing needs.
10/2020 to 10/2022
Guest Advocate City Of Jacksonville, Fl Jacksonville, FL,
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Identified issues and established facts to produce practical decisions and solutions for guests.
  • Processed returns and exchanges based on the needs of the guest.
  • Performed drive-ups, in-store pick-ups and carry-outs efficiently and effectively.
09/2021 to 07/2022
Veterinary Assistant Sprouts Farmers Market Thornton, CO,
  • Assisted veterinarians in examining animals.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Documented and tracked treatment activities.
  • Obtained information and history from clients to maintain medical charts.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.
  • Clipped animals' claws and expressed anal glands to maintain hygiene.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Administered immunizations and treatments following veterinarian instructions.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Collected fluids from animals for laboratory testing.
  • Released patients to owners with care directions from veterinary staff.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Scrubbed and packed surgical instruments and drapes for autoclave sterilization.
  • Performed laboratory tests (CBC, IOF, etc.), x-rays and other diagnostic tests to check animal health.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Communicated with veterinarians and staff members to maintain patient flow.
05/2020 to 07/2020
Overnight Stocker Puc National Los Angeles, CA,
  • Pulled items from stock using lift equipment.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Followed instructions to properly arrange merchandise items.
  • Assessed floor displays to restock merchandise.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Picked up boxes and related trash from sales floor.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
05/2019 to 06/2019
Teacher Assistant Rocky Creek Veterinary Hospital Greer, SC,
  • Sanitized all areas thoroughly to maintain a clean environment.
  • Monitored nap time for children.
  • Communicated regularly with parents, teachers and administrators regarding student progress and needs.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Protected confidential information related to staff and families.
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Used videos and moderated discussions to engage students during class.
  • Maintained safe, educational environment for students during learning and free play time.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
04/2019 to 05/2019
Kennel Assistant The Tjx Companies, Inc. Murray, UT,
  • Picked up dog waste using bags to dispose of properly.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Administered medications to animals with meals or treats.
  • Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt to AAHA standards.
  • Replaced soft fabric items such as blankets by running washing machine to provide fresh laundry.
  • Washed and disinfected animals' food and water bowls each day.
  • Collected and documented animal weight, size, physical condition and food intake in Cornerstone software.
  • Walked dogs three times per day for amount of time suitable for size and age.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
06/2018 to 05/2019
Fitting Room Associate National Vision Papillion, NE,
  • Maintained security measures to check for issues such as switched tags and stolen merchandise.
  • Organized unwanted merchandise and restocked on racks and shelves.
  • Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
  • Greeted customers upon entrance and led to available fitting rooms.
  • Utilized loss prevention and merchandise protection standards to maintain store assets.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
  • Assisted customers in fitting rooms with garment selection, making recommendations on sizing and color.
  • Kept fitting rooms cleaned, organized and well-maintained.
12/2018 to 02/2019
Administrative Assistant City Of Raleigh North Carolina Raleigh, NC,
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Set up conferences and meetings by preparing supplies.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Scheduled appointments, and sent out appointment reminders for cliental.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
12/2017 to 04/2018
Cashier Life Care Centers Of America Wichita, KS,
  • Processed efficient and accurate cash, debit and credit card payments using Point-of-Sale system.
  • Counted and balanced cashier drawers.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Informed customers of regular deals and desserts to upsell orders.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Cut meat efficiently by breaking product down into sub-primal and retail cuts.
05/2015 to 07/2017
Waitress Eva Mae's Kitchen City, STATE,
  • Presented menus and answered questions regarding items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Filled condiments and napkin containers during slack periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Set up tables in between patrons to reduce wait times.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Trained new employees to perform duties.
Education and Training
Expected in 12/2022 to to
Bachelor's: Biology
University of North Texas - Denton, TX,
GPA:
Expected in 05/2019 to to
Associates: Liberal Arts
Austin Community College District - Elgin, TX
GPA:
Expected in 05/2019 to to
High School Diploma: General Studies
Elgin High School - Elgin, TX,
GPA:

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Resume Overview

School Attended

  • University of North Texas
  • Austin Community College District
  • Elgin High School

Job Titles Held:

  • Checker
  • Guest Advocate
  • Veterinary Assistant
  • Overnight Stocker
  • Teacher Assistant
  • Kennel Assistant
  • Fitting Room Associate
  • Administrative Assistant
  • Cashier
  • Waitress

Degrees

  • Bachelor's
  • Associates
  • High School Diploma

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