Prepared correspondence, insurance verification and medical documents for referrals while following HIPAA, Insurance and privacy regulations.
Answer multi line phones, and emails. Distribute messages to correct department, reply to messages promptly.
Assist patients with scheduling appointments, procedures, imaging tests and laboratory tests.
Keep work area, lobby and restrooms clean, organized and stocked daily.
Assist front office with patient record transfers, insurance verification and sorting mail and faxes.
Room patients, take vitals, perform EKG/PFTs and assist with procedures as needed by the Physician.
Observed and documented patient status and reported patient complaints to the case manager.
Read and recorded temperature, pulse and respiration.
Completed and submitted clinical documentation in accordance with agency guidelines.
Prepared patient rooms prior to their arrival.
Collected urine and fecal samples.
Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
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