Team Oriented Comprehensive Home based Case Manager with strong track record of establishing solid relationships with clients, co- workers, administration and local agencies.
Effectively managed caseloads of more than 14 clients at any given time. Exceeded most company standards on all my performance evaluations.
A community based provider who conducts social services in the home to families referred through the Oklahoma Children's Services (OCS) contract with the Department of Human Services (DHS). The goal of the services is to maintain children in their own home or to reunify families after an out-of-home placement has occurred. Conducts a multi-level family assessment, develops an intervention plan and provides an array of needed services. Provides parent-child visitation and family reunification services to families whose children are in state custody.Demonstrates the ability to teach and model skills from the Or type here your correction... (Safecare) Models in Health, Safety, and Planned Activity Training to facilitate the parents development of special skills or increase knowledge in the areas of parenting, home management, behavior management, and child development. Performs at least 2 home visits per month under the observation of the Safecare Ongoing Consultant/Trainer to demonstrate the implementation of the Safecare Models.Conducts services that are sensitive with respect to each family's culture, ethnic origin, race, language, gender, age, religion, socioeconomic status, sexual orientation, mental and/or physical challenges. Provides services in a natural environment convenient to the family. Provides advocacy on behalf of families with schools and other agencies available in the community. Assists consumers in the pursuit of needed resources or services. Arranges for any follow-up services needed following the end of services.
Demonstrates the ability to teach communication and negotiation skills, link and refer the families with needed community resources and supports.Works a 40 hour full-time schedule being available to families 24 hours per day, seven days per week. Evening and weekend hours will be required to accommodate the work schedule of each caregiver and school schedules of the children in the family when scheduling appointments.Utilize the outlook calendar to submit a weekly schedule to the supervisor which outlines scheduled appointments for the week. The schedule must include the consumer name and KK number, current address and telephone number. The CCM must notify the supervisor of any alterations to the schedule (cancellations, new appointments, missed appointments etc.).Spends at least 40% of work hours providing services to consumers. A minimum of 75% of these hours are to be providing services in the consumers home. Carry a cell phone at all times and must respond to all work related calls within 60 minutes of receiving a voice mail message and must read and respond to emails daily. Attends all agency and program required trainings with ongoing consultants, DHS staff meetings and program staff meetings as scheduled. Coordinates services in a professional manner when collaborating with other service providers in order to maintain good working relationships in the community. Completes documentation as established by the agency and OCS contract deadlines. Abides by the agency policy on confidentiality and at all times and respects the integrity and confidentiality of the family. Performs other related duties as required and assigned by supervisor and/or executive management.
Every NorthCare employee is responsible for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.
Coursework in Psychology, Social Work, Counseling, and child development. Domestic Violence Awareness Training yearly. Also yearly training on substance abuse and co-occurring mental health disorders. Part of last position had to have 40 continuing education credits per year in substance abuse, mental health, child abuse, and domestic violence.
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