CHANNEL SALES MANAGER Resume Example Bickford Senior Living

CHANNEL SALES MANAGER

Professional Summary

Persuasive communicator experienced in management, technical sales and sales operational support, marketing, new business development, and customer service and whose record achievements maximized corporate growth. Goal oriented team player with over 15 years of sales and sales operational support experience. Generated $700K in gross margins in 7 months Structured the deal for the largest purchase of Clean Renewable Power by a NYC agency supplying over 13 million MWH to cover their load. Successful cold caller who applies dynamic sales acumen to attract new accounts. Able to work independently and build consensus in a diverse environment with various levels of leadership. Member of AABE: The American Association of Blacks in Energy Proven professional that skillfully plans, organizes and monitors performance to meet deadlines. Awarded AMA's Certificate of Achievement in Sales Excellence. Completed Miller-Heiman's Strategic & Consultative Selling Course Completed Miller-Heiman's Channel Partner Sales Course Completed Skill Path's Managing Multiple Projects and Covey's Achieving Highest Priorities Workshops Detail oriented with strong project management capability. Excellent verbal, written, analytical and computer skills.

Skill Highlights

Excellent telephone etiquette
Efficient and accurate
Strong decision-making ability
CPR certification

Professional Experience

Apr 2001 to Current
Bickford Senior Living － Canton , MI

CHANNEL SALES MANAGEROct 2011 to Current

Establish productive, professional relationships with key personnel in assigned partner accounts Provide creative energy solutions through partner organizations to end users throughout Con Edison Solutions footprint, serving customers in 13 states and the District of Columbia Meets assigned targets for profitable sales volume and strategic objectives Proactively assess, clarify, and validate partner needs on an ongoing basis Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel Ensures partner compliance with partner agreements Drives adoption of company programs among assigned partners.
Maintain over 98% compliance.

MANAGERJun 2008 to Oct 2011
Omron

Oversaw start-up of new commercial division, generating over $500K in gross margins for the successful enrollment of over 20 MW of small to mid size commercial customers in first 6 months of program Implement sales programs and strategies, and develop marketing campaigns for 10 distinct markets aimed at attracting and retaining small and mid-size C&I customer groups Create, enhance and manage, from inception to roll out, process improvements necessary to serve market Establish and maintain an external network of channel partners to identify sales leads.
Proactively recruit new channel partners for the SMB unit Educate sales and channel partners in programs and processes specifically focused on effectively serving small and mid-size C&I customers, and manage the overlap between channel partners and direct sales Develop and maintain customer relationships; understand and actively help to refine customer expectations, needs & specifications.

MANAGERMay 2006 to Jun 2008
Optivest Properties － Renton , CA

Supervise administrative staff of 5 sales support administrators Ensure completion and proper documentation for all closed contracts submitted to Contract Administration Manage and assign all usage requests from Sales for follow-up and pricing Act as liaison between Sales, IT, Customer Service and Contract Administration Manage all operational, data and billing issues between departments Organize and lead regular meetings for issue resolution Primary sales liaison with various utilities Proactively alleviate data and other prospecting issues Track new product activity and coordinate with Customer Service, IT, and Legal on product development and contract creation Development and Implementation of new contracts into prospecting system Prepare regular sales and management reports including additions to the President's Report.

COMMODITY ACCOUNT MANAGERApr 2001 to May 2006

Demonstrated ability to work with high profile accounts Direct electric commodity sales to broad customer base in 30 distinct markets over 10 states and DC, generating over $5 million in retail gross margins Provide customer service and effectively manage client account base using our CRM system.
Manage quote tracking system; manipulate customer's usage data, prepare and respond to price inquiries Respond to incoming leads and Request for Proposals Provide input into marketing collateral and attend trade shows.

Mar 2000 to Mar 2001
Optivest Properties － NM

NEW BUSINESS COORDINATOROct 2000 to Mar 2001

Assisted account executives in the B2B division to grow their existing client base in the sale of premiums, incentives and promotional items Identified new business opportunities.
Qualified leads and subsequently advised account executives Maintained all sales presentation tools to support the division Managed tradeshow business including planning of key shows, budget, traveling and expense reports Planned and executed all divisional advertising.
Coordinated the purchase of print and ad space.
Developed promotional collateral such as press kits and mailings.
Key liaison with outside agencies and other advertising sources.

CATALOG COORDINATORMar 2000 to Oct 2000

Supported the Director in the planning and creation of 5 catalogs Provided analysis of past books' performance and developed plans for future books Developed and maintained weekly status, price and sales analysis reports for each catalog Responsible for the training and development of new employees Provide copywriting and editorial support for creative department.

SALES SUPPORTOct 1991 to Mar 2000
Bickford Senior Living － Riverside , IL

Responsible for catalog, department store, and key house accounts with revenues totaling over $48 million.
Supervised and trained revolving staff of student interns, part-time assistants, and customer service representatives within the Catalog Sales Division.
Directed and managed all activities of the Customer Service Department to provide needed support to the Outside Sales Force and Regional Sale Houses.
Provided general customer service.
Performed order management tasks which included transcription of orders received via Electronic Data Interchange (EDI).

Education and Training

BBA, Business Economics and Public Policy1997George Washington University － StateBusiness Economics and Public Policy

AAS, Business Management1995Westchester Community College － City, StateBusiness Management

Skills

administrative, ad, advertising, B2B, billing, budget, C, catalogs, Catalog, clarify, excellent communication, Contract Administration, contracts, copywriting, CRM, client, Customer Service, DC, product development, direct sales, documentation, editorial, Electronic Data Interchange, EDI, Legal, Director, marketing, market, marketing collateral, meetings, 98, network, order management, Outside Sales, personnel, press kits, pricing, processes, Proposals, retail, Sales, sales analysis, sales and management, sales support, strategic, trade shows, transcription, utilities

Resume Overview

School Attended

George Washington University
Westchester Community College

Job Titles Held:

CHANNEL SALES MANAGER
MANAGER
COMMODITY ACCOUNT MANAGER
NEW BUSINESS COORDINATOR
CATALOG COORDINATOR
SALES SUPPORT

Degrees

BBA , Business Economics and Public Policy 1997
AAS , Business Management 1995

CHANNEL SALES MANAGER Resume Example

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