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Channel Account Manager Resume Example

Resume Score: 70%

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CHANNEL ACCOUNT MANAGER
Summary

Channel Account Manager / Inside Sales Account Manager / Executive Administrative Assistant Summary of Qualifications Excellent organization and communication, both written and oral Ability to stay focused, as well as thrive in a fast paced environment Optimistic mentor leading by example Ability to think analytically and to set clear priorities, with very strong organizational, issue resolution, and decision-making skills Confident, articulate, and professional speaking abilities Combine patience, determination, and persistence to troubleshoot client issues and ensure 100% satisfaction Unique drive to be the best that I can, regardless of the circumstances or situation. Establish genuine rapport with prospects and clients. Utilize comprehensive product knowledge and enthusiastic personality to quickly map out client needs and recommend appropriate solutions. Earn client's trust by consistently proving that their needs are paramount Able to evaluate operational needs and implement strategies that increase productivity, enhance quality, and improve cost effectiveness  

Results-oriented Account Manager who excels in revealing customer needs and delivering solutions.Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.Results-driven sales and management professional who exceeds revenue goals, quickly develops new accounts and achieves high customer service satisfaction ratings. 

Highlights
  • Relationship selling
  • Strong interpersonal skills

  • Strategic account development
  • Proven sales track record

Accomplishments

Managed a portfolio of [] accounts totaling $[] in sales.Earned President's Club Trip in [].Created strategies to develop and expand existing customer sales, which resulted in a []% increase in monthly sales. 

Experience
Channel Account Manager
December 2011 to Current
Company Name - City, State
  • Responsible for 7 named partners in the North Central, Commercial Focus Partner to McAfee Account Management mapping Partner enablement - account mapping, technical training, sales training, lead generation Manage partner status through Continuing education and revenue tracking Drive attendance to PAC, Startrac, Focus and TPAC, VSKO, Channel Webcasts Identify engineers within my partner base for ACE (Accredited Channel Engineer) candidates Promote my partners within the McAfee Community with a strong focus on Commercial Create, Attend, Drive Awareness and follow up on leads from all marketing events Consistently think out of the box for demand generation activities Ensure ROI on all MDF (Marketing Development Funds) activities Deliver quarterly solution sales play followed up by demand generation activities Work with partner executives to create and execute on business plans Communicate all things new to my partners to they are live and up to date with McAfee Ensure an Executive to Executive r.

Consistently secured new accounts, resulting in a []% increase in year over year revenue.Surpassed annual quota by []%.Trained sales teams on educational products at seminars and special events.Worked closely with company executives to identify new business opportunities, securing [].Developed and executed annual sales plans and strategies for [] territory. 

Inside Channel Account Manager
December 2009 to Current
Company Name - City, State
  • Partner enablement for named West TCAM partners and non named Premier and Elite Partners.
  • Drive attendance to ACE trainings, Startrac, Partner Summit/Focus (Top McAfee Partner Conferences) Assist with Startrac Trainings - 3 day partner enablement training Effectively communicate press releases, rebates, incentives and other programs to partners Liaison between McAfee Account Managers and Partner Account Managers Attend Trade Shows to promote McAfee Manager partner status via partner certifications injunction with the partner executives Maximize and add value for partners by identifying additional revenue generating opportunities, build solid partner relationships and act as point person for partner questions and concerns.

Delivered exceptional account service to strengthen customer loyalty.Managed a portfolio of [] accounts, which generated $[] in revenue per []. 

Inside Sales Account Manager
November 2009 to March 2009
Company Name - City, State
  • Sales of McAfee security product line to corporate clients mid market space in specified territory: Ohio and North Florida Partner with 1 TCAM representative to penetrate territory.
  • Present McAfee and its Security Risk Management approach to include compliance, endpoint security, network security, web security, and data protection.
  • Work with a sales engineering team and other areas of McAfee in closing complex networking-security opportunities at the C-Level.
  • Responsible for managing and growing territory, maximizing short-term revenue, building future sales pipeline through demonstrated account and territory planning.
  • Responsible for meeting and exceeding assigned revenue quota, upselling products, driving timely renewals, migration of remaining term licenses to perpetual licenses, ensuring a high level of customer satisfaction through interaction with a number of internal organizations.
  • Prospecting, presenting, negotiating, quoting, and beating the competition are all daily activities.
  • Expert workin.
Channel Account Executive
September 2008 to March 2009Company Name - City, State
  • Co Created go to market channel strategy as a startup company Responsible for recruiting new partners; giving them the tools and guidance to be a security expert, bringing value to their customers - Recruited and trained Softchoice and Insight Coach sales representatives, providing pre and post sales support Identify new business and revenue opportunities with partner accounts Travel to partner events, on-site team trainings, sales conferences.
Inside Channel Account Manager
June 2005 to August 2008
Company Name - City, State
  • Promote product/service sales through direct marketing and value added resellers Manage quarterly forecasts, maximizing renewal rates and new business opportunities Travel to partner sites on quarterly basis for vendor fairs, group training sessions, table tops, lunch 'n' learns, and partner business reviews Coach sales representatives, providing pre and post sales support Facilitate development of internal/external reviews to streamline operations and boost performance.
  • Liaise with sales representatives, end users, sales managers and directors.
  • Develop PowerPoint presentations for training delivery.
  • Maximize and add value for partners by identifying additional revenue generating opportunities, build solid partner relationships and act as point person for partner questions and concerns Responsible for recruiting new partners for the Security Alliance Program; giving them the tools and guidance to be a security expert, bringing value to their customers Create, drive and measure lead gene.
Executive Administrative Assistant
November 2001 to June 2005
Company Name - City, State
  • Assist VP of Operations, VP of NA Marketing and Senior VP of Inside Sales in all areas Responsible for getting all rebate letters out to partners by the first day of each quarter for NA and EMEA Responsible for documenting and delivering MBOs for the Channel team Responsible for travel, hotel and team events for NA Marketing Team Coordinate all U.S and international travel itineraries Set appointments and follow-ups Audit and submission of expense reports Create communication documents from executive level to Inside Sales Create PowerPoint documents for department heads for multiple projects and presentations Collaborate with 4 Regional Directors and 14 Sales Managers to streamline communication and support Inside Sales Contact lead for Global Customer Satisfaction Survey Facilitated Executive Strategy Meetings to implement new model for Inside Sales team for launch in 2003 Responsible for management of second tier support assistant Created internal tracking system to maintain monthly and quarte.
Executive Assistant Vice President and CIO
November 1997 to October 2001
Company Name - City, State
  • Effectively coordinate and schedule appointments for the CIO and Director of Software Responsible for initiation of auditing executive statements through American Airlines Airpass accounts creating a recognized savings of over $200,000 a year Coordinate and host all external Executive meetings, Annual Information Technology meetings and special events Coordinate all conferences within industry associations and maintain corporate executive memberships Maintain multiple Calendars and mailboxes utilizing Microsoft Outlook Answer and direct telephone inquiries to appropriate personnel Coordination of merit increases and budget for Information Technology Department Maintain building security database and distribution of all access cards Organize company picnics, Christmas parties, and employee appreciation days Orientation of new employees.
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Resume Overview

Job Titles Held:

  • Channel Account Manager
  • Inside Channel Account Manager
  • Inside Sales Account Manager
  • Channel Account Executive
  • Executive Administrative Assistant
  • Executive Assistant Vice President and CIO

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