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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Accomplished Accounting professional with a high degree of professionalism, strong problem resolution capabilities, sound judgment and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Highlights
  • Accounts receivable professional
  • Fiscal budgeting knowledge
  • Resolution-oriented
  • Strong communication skills
  • Proficient in SAP
  • Strong communication skills
  • Problem resolution
  • Effective team player
  • Staff training and development
  • Microsoft Office
Experience
11/2012 to Current
CFS Analyst Stanford Hotel Group San Diego, CA,
  • Independently managing of Accounts Receivable portfolio to drive organizational cash flow.
  • Monitors portfolio to quickly identify changes to payment trends and drive terms compliance.
  • Manages account delinquency, reduces account aged balances to drive specific account collection goals.
  • Ensures exceptional customer support by actively managing relationships with Accounts Payable counterparts.
  • Identifies root cause and resolve account issues through individual analysis, customer communication, and partnership with internal cross functional teams.
  • Engages customers to understand, purchasing, and delivery processes and needs..
  • Participated in team process improvement focus group.
07/1998 to 10/2011
Senior Account Receivable Specialist/Account Executive L3harris Anacortes, WA,
  • Overall Management of Accounts Receivables.
  • Reduced time and costs and increased efficiency by introducing new accounting procedures.
  • Verified details of transactions, including funds received and total account balances.
  • Researched and resolved billing and invoice problems.
  • Verified details of transactions, including funds received and total account balances.
  • Analyzed training needs and facilitated both workshops and training programs for accounting, administration and sales force.
  • Designed, developed and implemented comprehensive annual sales training plan that supported the sales objectives of the organization.
  • Monitored effectiveness of training techniques and suitability of sales training programs.
  • Participated trade shows, territory activities, special events and seminars.
  • Collaborated with specialized sales personnel, designers, and manufacturer's representatives during specification and order fulfillment process.
  • Exceeded yearly sales goals projections by 30%.
  • Represented the company's products and services to our existing client base, as well as establishing new client base.
  • Built and managed relationships with key buyers and others.
  • Proficiency in Microsoft applications, Hedberg , AutoCAD Software, Social media and website management.
04/1997 to 11/1998
Night Auditor Expeditors International Of Washington, Inc. San Diego, CA,

•Audited the daily receipts and expenditures of the hotel, including front office, restaurants, banquets and gift shop. The compilation and analysis of the daily revenue and financial reports.

•The managing and supporting of the Hotel's HIS and Squirrel systems

10/1997 to 06/1998
Business Analyst Abnb Federal Credit Union Suffolk, VA,
  • Assisted the Business Unit in developing applications and systems to aid in product service development, enhancement, and delivery for Merger.
  • Defined requirements, coordinated testing, analysis response/performance and established procedures for using and maintaining the system.
  • Managed System testing: Created test plans, set parameters, analyzes results and assisted the information systems staff with troubleshooting and problem resolution. Assisted in testing of upgrades and revision to Branch Automated banking system such as, Host Transactions, credit-processing systems, sales (PRO) lead generation systems, CBT Module, and Network Utilities.
03/1996 to 02/1997
Accounts Receivable Agent Robert Half & Associates/ PepsiCo City, STATE,

• Tracking and analysis of account sales for each region.

• Balancing of the field and receivable accounts to the general ledger. Tracking and identifying the missing sales/invoices for each region.

•Team Lead on special projects to ensure accuracy of sales repairs.

Performed as a key troubleshooter to solve the automated systems issues on the project.

10/1992 to 1996
Financial /Administrative Manager MAAT Center City, STATE,
  • Overall supervision of fiscal activities of organization.
  • Accounts Payable, accounts receivable, inventory control, payroll management, purchasing, budget forecasting and analysis, bank reconciliation, preparation of financial statements and management of the local and federal grants.
  • Supervision of the administrative office, including personnel management and the supervision of daily operations.
03/1988 to 11/1991
Branch Supervisor Perpetual Savings Bank, FSB City, STATE,
  • Assisted in the Management of Branch Operations.
  • Developed staff in skills of communication, reliability and sales.
  • Appointed as Chairperson of DC branch supervisors group.
  • Organized and facilitated focus group and training session for the DC region supervisors to ensure efficiency of staff.
Education
Expected in 2006
Bachelor of Arts: Religion-Philosophy
Shaw University - Raleigh, NC
GPA:


Interests & Awards

Founder - The Hidden Jewels Project of NC, Domestic Violence advocacy organization


Corner to Corner Reentry Program Coordinator, Union Baptist Church


The National Stop the Violence Alliance, Inc., Board Member


The Gold Medal Award 2003, 2004, 2005

The Pinnacle Award 2003, 2004

Peace Medal for Voluntarism 2011

Skills

Accounts Receivable,administrative management, AutoCAD, problem resolution, Sales, sales training, seminars, training & development, website management, workshop facilitator, Microsoft Applications, SAP, Hedberg Systems.

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Resume Overview

School Attended

  • Shaw University

Job Titles Held:

  • CFS Analyst
  • Senior Account Receivable Specialist/Account Executive
  • Night Auditor
  • Business Analyst
  • Accounts Receivable Agent
  • Financial /Administrative Manager
  • Branch Supervisor

Degrees

  • Bachelor of Arts

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