Certified Pharmacy Technician/ Designated Hitter April 2015 to CurrentWalgreens － Sparta, NC
Pharmacy duties include providing friendly customer service at drive-thru, prescription drop-off and pick-up counters and check out. Working closely with pharmacists and communicating with all customers, doctor's offices and staff in a pleasant and professional manner. Maintain updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries. Strictly maintained customer and patient confidentiality.
Proficiently processed and dispensed written, oral and electronic prescriptions. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Consistently upheld proper pharmacy and general safety procedures and standards.
Front Retail duties include delivering high level of customer service by using a cash register to compute sales prices, total purchases and processed payments such as cash, check and credit card transactions. Processing merchandise returns and exchanges. Answers customer inquires in person via phone and help locate customer's desired items in the store, pharmacy or online ordering
Replenished floor stock and processed shipments to ensure product availability for customers. Also resetting merchandise according to store merchandising layout, price changes, inventory counts and management. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Regularly seeks opportunies to sell and add on additional merchandise.
Optometry Office Assistant February 2015 to April 2015Dr. Michael Vollmer OD － West Jefferson, NC
Reception duties including scheduling patient appointments, pulling insurance information and completing or updating patient records.
Conducted optometry preliminary testing such as central and peripheral visual fields, color vision, autorefraction, use of a lensometer to read eyeglass prescriptions, glaucoma testing and retinal photography.
Recommended lenses, lens coating and frames to suit patient needs. Accurately measured frames and pupillary distance to ensure proper fit of eyeglasses. Trained patients to safely insert, remove and care for contact lenses.
Billed vision and medical insurance accordingly. Effectively resolved insurance rejections and other billing issues
Assistant Front End Manager September 2014 to February 2015Lowes Foods － Sparta, NC
Assistant Manager November 2007 to April 2014Kerr Drug － Sparta , NC