Reliable and friendly and quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience. Skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Active listening skills
Energetic work attitude
Prepared and submitted claims to insurance companies for payment. Appropriately resolved customer issues, complaints and questions. Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
Ensured HIPAA compliance. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Provided caring companionship developmentally disabled patients.
Processed all sales transactions accurately and in a timely fashion. Successfully interacted with customers and retail buyers to expedite orders. Replenished merchandise shelves with items from the stockroom.
National Technical Honors Society
National Honors Society
Certified with National Board of Pharmacy
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