Customer service-oriented worker. Strong background in maintaining positive relationships with pharmaceutical representatives, manufacturers, medical professionals, healthcare organizations and insurance providers.
Certified Pharmacy Technician
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified patient data and billing information.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Appropriately resolved customer issues, complaints and questions.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Accurately pulled medications from the shelves for replenishment and delivered them to the various patient care areas.Verified patient data and billing information.Maintained proper storage and security conditions for all drugs.Advised customers on the selection of medication brands, medical equipment or healthcare supplies.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Proficiently processed and dispensed written, oral and electronic prescriptions.
Maintain garden center by watering when appropriate via sprinkler system and wands. Quickly and efficiently did custodial duties between register duties. Worked on building retail displays. Also assembled products of employers choosing. Took in receiving inventory from trucks for processing. Invoice delivery to designated personal. Appropriately resolved customer issues, complaints and questions by telephone and in person. Shelving products in correct manor. Made sure customers located product of choice. Hilo trained by employer. Worked in multiple areas of store: hardware, toys, seasonal, pets, floral and paint
Volunteer for Boy Scouts Of America. Involved in decorating posters, coordinating athletic games, and crafts for fundraiser.
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