Pharmacy Technician with 8 years retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures.
Certified Technician License #
Provided friendly customer service at prescription drop-off and pick-up counters.Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone and fax.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately recorded compounded products and prepared appropriate labels.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Labeled all products appropriately, including cautionary and auxiliary labels.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Wrote order supply requests to replenish merchandise.
Graduated with Honors
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