Certified Pharmacy Technician Resume Example Company Name

Ashley

Fairless

Professional Summary

Detail-oriented with expertise in pharmacy, insurance billing, and customer service developed over 7 years of industry experience. Execute both clinical and retail functions proficiently to drive customer satisfaction. Consistently learning and broadening skill set to become a subject matter expert as well as a focal for co-workers for advice and suggestions. Always focused on gaining new responsibilities and expanding knowledge.

Skills

Updating Medication Histories
Drug Storage Procedures
Insurance Knowledge
Cash Register Operation
Patient Information Verification
Workflow Optimization
Confidentiality and HIPAA

Patient confidentiality
Pharmacy and customer records management
Team collaboration
Secure storage of medications
Typing medication labels
Answering customer questions

Education

CareerStepCityExpected in 05/2021Certificate:Medical Billing And Coding

Work History

Company Name - Certified Pharmacy Technician
City, State10/2018 - 04/2020

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Stocked, labeled and inventoried medication to keep accurate records.
Maintained drug inventory levels by ordering necessary medications and supplies.
Counted and labeled prescriptions with correct item and quantity.
Communicated directly with doctors offices via telephone, fax, and email.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Entered and processed patients' prescriptions into internal system.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Reviewed and verified customer information and insurance provider information.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Set up and modified patient profiles in System to include current information such as medications and insurance details.
Communicated instructions to patients or caregivers.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

Company Name - Certified Pharmacy Technician
City, State03/2011 - 09/2014

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Certified Pharmacy Technician Resume Example

Resume Score: 80%

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