Personable Customer Service Associate dedicated to providing the highest level of customer service and contributing to company success. Extremely outgoing, organized, and able to multi task.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross-trained and provided back-up for other customer service representatives when needed. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Strictly followed all federal and state guidelines for release of information. Directed patient flow during practice hours, minimizing patient wait time.Communicated directly with doctors' offices via telephone, fax and email. Entered new patient profiles and prescriptions into medication input software system. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Maintained drug inventory levels by ordering necessary medications and supplies, and verifying deliveries against purchase orders. Strictly maintained customer and patient confidentiality. Advised customers on the selection of medication brands, medical equipment or health-care supplies. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Appropriately resolved customer issues, complaints and questions.
Cross-trained and provided back-up for other customer service representatives when needed. Worked under strict deadlines. Responsible for commuting to surrounding Dental Offices to drop off and pick up supplies needed.
Excelled in exceeding daily credit card application goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Expressed appreciation and invited customers to return to the store.Assisted customers with store and product complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Stocked and rotated inventory regularly.Replenished merchandise shelves with items from the stockroom.Processed merchandise returns and exchanges.
Job Titles Held:
Where can I find a CVS Pharmacy Certified Pharmacy Technician resume example in Las Vegas, Nevada ?
This is an actual resume example of a Certified Pharmacy Technician who works in the Pharmacy Technicians Industry. LiveCareer has 54855 Pharmacy Technicians resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.