Patient-focused Certified Ophthalmic Technician with three years specialty experience and more than 10 years in the healthcare field. Skilled in prioritizing patients' needs within high-stress environments to provide high standard of care.
COA since January 2017
Contact lens instruction
Experience with strabismus and glaucoma
Greet patients with respect and positive attitude
Strong organizational skills
Scheduling of patients
Quality customer service
Maintaining electronic medical records
Ability to work efficiently in fast paced clinical environment
Effectively prepare patients for physician assessment
Fast, accurate typing skills
Experience providing manifest refractions.
Worked with four ophthalmologists, an optometrist and oculoplastics specialist.
Ability to use a wide range of medical testing including visual field, OCT, corneal topography, tonopen, automated refractor, lensometer, IOL Master, stereo visual acuity and pachymetry.
Provided pre and post op care, instructions, and counseling to patients for IOL surgery, blepharoplasty, LASIK, and PRK.
Restock office supplies and maintain cleanliness of clinic.
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout the process.
Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
Called insurance companies to get pre-certification and other benefits information on behalf of patients.
Experience with a variety of electronic medical record systems.
Worked with several physicians at multiple care locations.
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