Responsible pharmacy technician with excellent communication skills demonstrated by 16 years of experience in healthcare.
Helped physicians examine and treat patients by assisting with instruments, injections, sutures, and, all surgical equipment for cataract surgery.Participated in unit based Quality Assurance Program.Coordinated with doctors and registered nurses to develop care plans for patients.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Cleaned and sterilized instruments and disposed of contaminated supplies.Recorded patients' medical history, vital statistics and test results in medical records.Escorted patients to examination rooms and prepared them for physician exams.Ensured HIPAA compliance.Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement.Processed monthly reports for department performance.Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Wrote clear and detailed clinical phone messages for physicians.Directed patient flow during practice hours, minimizing patient wait time.Prepared prescription refill requests on behalf of the physician.Scheduled patient appointments.Resolved and clarified issues with patient medications and collaborated with local pharmacies.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Kept facility stocked with necessary supplies, equipment and instruments.Sensitive to the needs of geriatric patients.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately pulled medications from the shelves for dispensingVerified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Communicated with all customers and staff in a pleasant and professional manner.
Coursework in The Profession of Pharmacy,Regulations for Drug Development,Pharmacy Operations,Prescribers of Drugs, Drug information Sources,Drug Manufacturers, Monographs, & Package Inserts, Label Preparation,Dosage Forms & Routes Of Administration, Prescriptions, Pharmacy Arithmetic, Pharmaceutical Calculations, Pharmaceutical Dispensing, Basic Chemistry of Drug Molecules, Poison/Drug Emergencies, Adverse reactions/Drug Interactions, Compounding of Sterile Products, Medical Terminology, Anatomy & Physiology, Drug Classes, General Medical Conditions, Infectious Diseases, & Cancer Drugs.
Coursework in Agriculture
Coursework in Anatomy & Physiology, Nutrition, College Algebra.
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