Energetic professional with 3 years supervisory experience seeking a position with a company that could utilize a customer service specialist who is dedicated to helping others and bettering the patient experience.
Spear-head daily operations and maintain front office, see that patients are treated with respect and courtesy throughout each visit, create the most effective schedule by maximizing patient load and adhering to specific parameters and provider needs, check insurance eligibility and benefits, ensure patients understand insurance processes and payment responsibilities, obtain authorizations for procedures, make sure reimbursements are received on time, prepare and maintain reports of physician credentialing activities, create payment plans for patients, act as liaison between the office and billing company, coordinate other employees' schedules, and fill in for the Physician's Assistant if necessary.
Assist with bar operations, ensure customers receive the best service possible at all times, uphold constant level of staff productivity, ensure budget is not exceeded, maintain health and safety standards, create and enforce training processes for new hires, maintain inventory, check deliveries for accuracy and quality of product, assist in cash handling procedures, clean and maintain all equipment, address and correct bad staff practice where need be.
Dean's List Fall 2012
Relevant Course Work: Abnormal Psychology; Social Psychology; Law in Society; Principals of Law; Lab in Cognition and Memory.
Dean's List Fall 2008/09
Scholarship Women's Fast Pitch Softball Player; Awarded 2nd Team NFCA All American honors for athletics; 2009 1st Team All-Conference; 2010 1st Team All-Conference (DH); 2010 2nd Team All-Conference (P); 2010 NJCAA All American 2nd Team.
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