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Cerner Ambulatory Trainer------------- Resume Example

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CERNER AMBULATORY TRAINER-------------
Professional Summary
Seeking a challenging position in a busy medical facility and atmosphere where I can fully utilized my extensive medical professional skills and experiences.
Skill Highlights
  • Eclipsys 5.0 and 5.5
  • Cerner
  • Epic Inpatient/Ambulatory/Cadence
  • McKesson
  • Meditech 6.0
Professional Experience
02/2017 to 03/2017
Cerner Ambulatory Trainer-------------Bickford Senior Living － Portage , MI
  • Trained all staff: Physicians, Nurses, M.A.'s, Nurse Practitioners, and P.A.'s, within a high volume Family Practice Center.
  • Assisted staff in an Ambulatory setting, creating smart templates, favorites for Medications, labs, Radiology, Office Visits, and in house procedures.
  • Supported staff with workflow pilots, policy and Meaniful use requirements.
  • Demonstrated Mission Health policy work flows to front office staff, and educating staff with scheduling and referral processes.
10/2015 to 01/2016
Cerner Clinical Trainer----------------Bickford Senior Living － Suffolk , VA
  • Trained the Hospital staff with the optimization process in updated Cerner applications.
  • Rounded the units between two inpatient facilities collecting important data for system improvements.
  • Supported the IT department with change requests, WebEx Training, CareAware pilots, SWAT Analysis training and issue logging throughout the hospital.
09/2015
Bickford Senior Living － Urbandale , IA
  • Provided support in OBGYN Renal Failure clinics to Physicians, Residents, Fellows, and Nurses with the upgrade to the system.
  • Assisted with workflow questions and documentation using their IMPACT system.
  • Supported throughout the clinic with notes, saving new macros and favorites.
07/2015 to 08/2015
Cerner Ambulatory Dragon Analyst----------HCTecPartners-------------------Ames , IA
  • Assisted Physicians, P.A.'s and Nurse Practitioners with Dragon commands, setting up favorites and macros, and the functionality of the software.
  • Provided support with Documentation, Workflow issues, and dictation of different office notes.
  • Supported in multiple surgical clinics throughout the area with workflow issues and documentation.
06/2015
Bickford Senior Living － Midlothian , VA
  • Classroom trained Physicians, P.A.'s and Nurse Practitioners with Dragon commands, setting up favorites and macros, and the functionality of the software.
  • Provided support with Documentation, Workflow issues, and dictation of different office notes.
  • Supported in an inpatient setting, while assisting with workflow questions and functionality issues.
10/2014
Accenture Contractor Jobs － Cambridge , MA
  • Assisted Physicians, P.A.'s and Nurse Practitioners with Dragon commands, setting up favorites and macros, and the functionality of the software.
  • Provided support with Documentation, Workflow issues, and dictation of different office notes.
  • Supported the clinic staff with workflow questions and functionality issues.
08/2014 to 06/2015
Cerner Clinical Service Desk Analyst-------------Bickford Senior Living － Saginaw , MI
  • Assisting Physicians with customizations, documentation, Order sets, and general questions regarding workflows.
  • Supporting staff in dress rehearsal and mock pilots.
  • Providing in-depth documentation to a team of analysts assigned to a specific Cerner application, which included WebEx training, creating workflow spreadsheets, and hospital specific instructions.
06/2014
Cerner Physician Adoption Coach-----------------Teksystems---------------------------Saint Charles , IL
  • Supported in Telemetry, Oncology, and Pediatric units.
  • Assisted Physicians, Nurse Practitioners, and P.A.'s in customizations, documenting, and building Order sets for their specialty.
  • Provided the Physicians with one on one support with technical and workflow issues, during their.
  • transition to Cerner.
04/2014
Cerner Trainer------------------Bickford Senior Living － Shelby , MI
  • Implemented Surginet workflows and documentation in a classroom setting to Physicians, P.A.'s and CRNA's.
  • Assisted staff with Powerplans, Creating order sets, customizations, Power Notes, and building favorites and the conversion from paper documentation to electronic documentation, in Pre/Post Op and all phases of PACU.
  • Created workflow tools that are useful in dictation and documentation.
03/2014 to 04/2014
Epic Consultant----------------HCTecPartners----------------------------------Virginia Beach , VA
  • Assisted staff in an ambulatory setting of MRI imaging, X-ray, and Orthopedics.
  • Supported front office in Registration and Scheduling.
  • Provided one on one support to Case Management and referral staff members with creating notes smart texts and smart tools.
03/2014
Cerner Consultant----------------------HCTecPartners---------------------------City , STATE
  • One on one coaching of the Meaningful Use of Mission's Hospital policy.
  • Discussed the changes and upgrades in IPOC's and Patient History, in PICU, CCICU, CVPD,.
  • CVCC and Cardiac Recovery units.
01/2014
Cerner Training Consultant---------------City , STATE
  • Supported Anesthesiologists, Physicians, P.A.'s, and CRNA's in Procedural areas: Pre/Post Op, PACU and classroom operations, with workflow and documentation.
  • Assisted staff with Powerplans, Creating order sets, customizations, Power Notes, and building favorites and the conversion from paper documentation to electronic documentation.
  • Provided elbow to elbow support in an Inpatient setting, to the staff, to better their proficiency with electronic documentation.
11/2013 to 12/2013
Meditech Consultant
09/2013
Epic Consultant-----------------HCTec-----------------------------------------City , STATE
  • Assisting P.
  • A.'s and Physicians with documentation and functionality in an inpatient and ambulatory setting.
  • Supporting CPOE applications in Med-Surg, ICU units, and orthopedic specialty units.
  • Responsible for one on one coaching throughout the implementation process.
08/2013
Cerner Consultant-------------------------------NA － City , STATE
  • Supported (KIDS) Cerner application, while assisting the end users with documentation in an ambulatory setting.
  • Provided support in multiple clinics: Rheumatology, Orthopedics, Hematology/Oncology, and The Heart Institute.
  • Assisted Nurses, M.A.'s, P.A.'s, and Physicians during their implementation process.
  • I helped them navigate successfully throughout the system.
07/2013 to 08/2013
Cerner Training Consultant------------------HCTec----------------------------------City , STATE
  • Assisted Nurses, Tech, Unit Secretaries, and Physicians with work flow related issues, through one on one coaching.
  • Provided support in the Surgical Units: Pre/Post Op, PRNU, and both phases of PACU.
  • Supported the Cerner application of Surginet, while assisting the end users with the functionality and documentation of the system.
06/2013 to 07/2013
Cerner Consultant-------------------HCTec--------------------------------------City , STATE
  • Supported in the Command Center for the first two weeks of implementation.
  • Assisted Nurses, Techs, and Ancillary staff throughout the hospital with documentation, orders, registration, and workflow issues.
  • Provided support in Surginet, Med-Surg, Telemetry, L&D, PEDS, and ICU units, also provided hospital wide support.
03/2013 to 04/2013
Epic Inpatient Consultant----------------City , STATE
  • Supported end user training to Clinicians, Respiratory Techs, and front desk staff through one on one coaching.
  • Assisted with workflows, Orders, Clindoc, and Registration.
  • Provided Team Lead and floor support to Orthopedics, Med-Surg and Telemetry units.
01/2013 to 02/2013
NA － City , STATE
  • Provided direct end user support to Physicians, P.A.'s, Nurses, Techs, and Ancillary staff, through teaching and one on one coaching.
  • Responsible for floor support in the four staged NICU unit.
  • Assisted the staff with workflows, Clindoc, Orders, and CPOE.
12/2012 to 01/2012
Meditech Consultant------------------Epic Inpatient Consultant--------------ESD---------------------------------- － City , STATE
  • Provided elbow to elbow support to Clinicians and Physicians in Med-Surg/Oncology units.
  • Assisted in the areas of CPOE, Med Reconciliation, eMAR, and Pdoc.
  • Demonstrated working knowledge in an inpatient setting.
12/2012
ESD-------------------------------- － City , STATE
  • Providing End user support for Orders and AdminRx, in an inpatient setting.
  • Assisting Nurses, Unit Clerks, P.A.'s, and Physicians during the first phase of HEO implementation.
  • Supporting HEO, CPOE, and AdminRx in Mother/Baby and Postpartum units.
10/2012 to 11/2012
Cerner Consultant-----------------HCTec---------------------------------------City , STATE
  • Supporting Physicians in the areas of CPOE, Message Center, Depart Process, Order entry, and Med Reconciliation.
  • Assisting in the Procedural areas, mostly PACU staff, Anesthesiologists, and Physicians.
  • Providing elbow to elbow support to Physicians, Physician Assistants, and Anesthesiologists to gain a better understanding about the functionality of the system.
09/2012 to 10/2012
Cerner Consultant---------------------------HCTec----------------------City , STATE
  • Supported Nurses in Surginet, first phase of Power Chart and iView.
  • Assisted Physicians and Physician Assistants in CPOE, Message Center, Med Reconciliation, and the Depart Process.
  • Provided elbow to elbow support to the staff in the procedural area: PACU, Same Day Surgery, Post Op, and GI/Cath Lab.
09/2012
McKesson Consultant-----------------------NA － City , STATE
  • Assisted staff with their Horizon Expert Documentation implementation.
  • Provided End user support for Orders and AdminRx, in an inpatient setting.
  • Supported HEO, HED, Barcode Scanning, EMAR, and CPOE.
07/2012 to 08/2012
Cerner Consultant------------------HCTec--------------------------------------------City , STATE
  • Supported Physicians and End Users in an Ambulatory setting.
  • Assisted staff, at a Family Medicine Clinic, in Workflow issues, CPOE, Power Notes, Message Center, Depart process, Medication List, and Med Reconciliation.
  • Demonstrated working knowledge in Cerner Ambulatory modules.
07/2012
Epic Consultant-----------------NA
  • Louisville, Kentucky.
  • Supporting Cadence/Prelude in a clinical setting.
  • Provided End User support to registration and scheduling, while assisting with the practice workflow and system issues.
  • Facilitating End User support through one on one coaching.
06/2012
Epic Consultant------------The CSI Companies--------------------------------------- － City , STATE
  • Provided End User support to staff in the ambulatory/clinic setting, and assisted Front Office with their workflow and any system issue, during the Scheduling and Registration process.
  • Supported Epic modules: Cadence, ADT, Prelude, and Ambulatory.
  • Provided elbow to elbow support to Front office, clinicians, MA and physicians.
05/2012
McKesson Consultant-----------------ESD) -------------- － City , STATE
  • Assisted staff with their Horizon implementation.
  • Provided End user support in an inpatient setting.
  • Supported HEO, HED, Barcode Scanning, EMAR, and CPOE.
05/2012
Cerner Consultant-----ESD------------------------------------------- ------- － City , STATE
  • Provided support as a super user to Nurses and Physicians.
  • Supported CPOE, Powerchart, IView, Medication Reconciliation, Message Center Power Note, and Admission/Discharge.
  • Assisted staff in Oncology, Orthopedics, and Med-Surg Units.
  • Assisted Nurses and Physicians with documentation, Order, Powerplans, and Power charts on Med-Surg units.
04/2012 to 05/2012
Cerner Consultant---------------------ESD) ------------------------ － City , STATE
  • Assisted the staff, of the Trinity Go-Live, as a super user for Nurses/Physician support.
  • Provided support for CPOE, Message Center, IView, Powerchart, Power Notes, Medication Reconciliation, Admission and Depart process.
  • Assisted Nurses, Physicians, and Techs in Pre-Op and PACU.
04/2012
Cerner Consultant------PartnerPS Consulting--------------------- － City , STATE
  • Provided support for Power chart, Power plans, Power Notes, CPOE, Surgi- Net, Medication Reconciliation, CARE MOBILE,IView, and Admission and Discharge of patients.
  • Provided elbow to elbow support to clinicians and physicians in Post Op, PACU 1& 2.
  • Provided Command Center with issue reports as it related to application.
03/2012
Cerner Consultant-----------------------EccoSelect Consulting------------------------------------------ － City , STATE
  • Provided End User support to staff in the ambulatory/clinic setting.
  • Provided support for Power Notes, Message Center, Power chart, Power plans, CPOE, Surginet, Medication Reconciliation, CARE MOBILE, Admission and Discharge of patients.
  • Provided elbow to elbow support to Nurses and the ancillary staff in Med-Surg, PEDS, and Oncology.
12/2011
Cerner Consultant-----------------ESD------------------------------------------- － City , STATE
  • Provided Cerner Go-Live support to physicians and nurses, while supporting Power Charts, Power Notes, Power Plans, CPOE, Med Reconciliation, Message Center MPages and Iview.
  • Responsible for providing the Command Center with issue reports as it related to application.
  • Supported in Post Op, Phase 1 and Phase 2 of PACU with documentation and workflow issues.
10/2011
Epic Cadence/Prelude ConsultantMedfirst Consulting----------------------- － City , STATE
  • Provide EPIC go-live floor support to Epic end-users.
  • Demonstrate working knowledge of Cadence and Prelude computer software.
  • Assist in Ambulatory support within the department.
07/2011 to 08/2011
Medfirst Consulting------------------------------ － City , STATE
  • Worked with a support team at Catholic Health Partners hospitals assisting in the Go-Live phase of the EPIC Electronic Medical Record implementation.
  • Provided End User support to staff in the hospital setting.
  • Assisted in CPOE, order sets, Clindoc, etc.
06/2011 to 07/2011
Cerner Clinical Activation SpecialistEpic Impatient Consultant------------ESD----------------------------------
  • Provide CERNER go-live support to physicians, nurses and ancillary staff in the Labor and Delivery, ER, and ambulatory clinics.
  • Provided support for Power chart, Power plans, Power Notes, CPOE, EMAR, First Net, Medication Reconciliation, CARE MOBILE, Admission and Discharge of patients.
  • Provided Command Center with issue reports as it related to application.
  • Provided 1:1 instruction to end-users as needed.
06/2011
Regency Medical Center-------- － City , STATE
  • Provided End User support to staff in the ambulatory/clinic setting.
  • Assisted in Cadence, ADT, Prelude, HIM, Clindoc, orders, etc.
  • Provided elbow to elbow support to clinicians and physicians.
05/2011
Epic Clinical Activation Specialist-------------------------Epic Ambulatory Consultant-----------------Parker IT---------------------------------- － City , STATE
  • Provided EPIC go-live floor support to Epic end-users inpatient and outpatient units.
  • Demonstrated working knowledge of EPIC CLINDOC, INPATIENT, AMBULATORY, CPOE, CADENCE and ASAP computer software and Department workflows.
  • Provided Elbow to elbow EPIC support to physician and nursing staff in the ER, MS/Tele unit, and behavioral health clinic.
04/2011
Eclipsys ConsultantParker IT------------------------------- － City , STATE
  • Provided training and support to medical providers and staff nurses on clinical units with knowledge of Eclipsys software.
  • Assisted staff nurses with maneuvering through the Eclipsys system while documenting patient care.
  • System support included but not limited to: entering new orders and lab, reviewing orders and results, making criteria based work list, charting (CPP) comprehensive patient profile, knowledge of each tab and icon and its use, etc.
03/2011
ESD----------------------------------------------- － City , STATE
  • Proficient in supporting the following applications: : EPIC Care Inpatient-Procedure Orders, eMAR-Electronic Medication Administration Reporting (MAR), Clinical Documentation and Medication Orders ,Clindoc, CPOE-Computerized Physician Order Entry.
  • Responsibilities include providing direct end user support services to physicians and nurses in hospital departments to facilitate the introduction, acceptance and integration with effective use to Epic Care computer applications, facilitate end-user learning through one on one coaching, teaching and troubleshooting.
02/2011
Eclipsys ConsultantEpic Inpatient Consultant------------------Parker IT------------------------------------- － City , STATE
  • Provided training and support to medical providers and staff nurses on clinical units with knowledge of Eclipsys software.
  • Provided support for EMR, CPOE, clinician, and all knowledgeable medical staff.
  • Assisted staff nurses with maneuvering through the SCM system while documenting patient care.
  • System support included but not limited to: entering new orders and lab, reviewing orders and results, making criteria based work list, charting (CPP) comprehensive patient profile, knowledge of each tab and icon and its use, etc.
01/2003 to 01/2011
ESD) ----- － City , STATE
05/1966 to 02/2014
Meditech ConsultantCity , STATE
  • Assisted staff hospital wide with the upgrade of CPOE, discharge, and Nursing documentation.
  • Developed educational quick tips to the upgrade of the system.
  • Provided more in-depth support to Physicians, Residents, and P.A.'s on the depart process, Powernotes, and Orders.
Training Consultant------------------------- Training Consultant-----------------City , STATE
  • Assisting Physicians and Clinicians, throughout the hospital in the upgrade from 5.65 to 5.66.
  • Providing elbow to elbow support in the upgraded version of the Discharge process for both Physicians and Clinicians.
  • Supporting in the Surgical, Med-Surg, ED, and ICU units.
  • Cerner HCTec------------------October-November 2013 Des Moines, IA.
  • Assisting Nurses, Anesthesiologists, Physicians, and P.A's in the Procedural areas: Pre/Post Op, and both Phases of PACU, with workflow and documentation.
  • Supporting the staff with customizations, creating favorite Powerplans/Order sets, and assisting Anesthesiologists, P.A.'s, and Physicians build favorites and Power Note templates.
  • Providing elbow to elbow support during the first phase of implementation Cerner HCTec--------------------------September-October 2013 Lexington, KY.
  • Supported Physicians, P.A.'s, Anesthesiologists, and CRNA's during the second phase of Go-Live.
  • One on one coaching of documentation, Powerplans, Powernotes, and how to navigate correctly through the depart process.
  • Assisted in work flow issues, creating favorite Powerplans, and drafting Powernotes.
Education and Training
University of Southern Mississippi － City, State
Skills
Go-Live, behavioral health, CADENCE, Case Management, Charts, coaching, computer applications, conversion, Delivery, dictation, Documentation, drafting, Family Medicine, Front Office, Hematology, imaging, instruction, Team Lead, logging, Notes, MA, macros, Assisting Physicians, Medication Administration, Meditech 6.0, Office, Nursing, Oncology, optimization, Order Entry, Orthopedics, patient care, PACU 1, PACU, processes, quick, Radiology, Reporting, Scanning, Scheduling, spreadsheets, Surgery, teaching, User support, user training, Telemetry, troubleshooting, upgrades, upgrade, Workflow, X-ray
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School Attended

  • University of Southern Mississippi

Job Titles Held:

  • Cerner Ambulatory Trainer-------------
  • Cerner Clinical Trainer----------------
  • Cerner Ambulatory Dragon Analyst----------HCTecPartners-------------------
  • Cerner Clinical Service Desk Analyst-------------
  • Cerner Physician Adoption Coach-----------------Teksystems---------------------------
  • Cerner Trainer------------------
  • Epic Consultant----------------HCTecPartners----------------------------------
  • Cerner Consultant----------------------HCTecPartners---------------------------
  • Cerner Training Consultant---------------
  • Meditech Consultant
  • Epic Consultant-----------------HCTec-----------------------------------------
  • Cerner Consultant-------------------------------
  • Cerner Training Consultant------------------HCTec----------------------------------
  • Cerner Consultant-------------------HCTec--------------------------------------
  • Epic Inpatient Consultant----------------
  • Meditech Consultant------------------
  • Cerner Consultant-----------------HCTec---------------------------------------
  • Cerner Consultant---------------------------HCTec----------------------
  • McKesson Consultant-----------------------
  • Cerner Consultant------------------HCTec--------------------------------------------
  • Epic Consultant-----------------
  • Epic Consultant------------
  • McKesson Consultant-----------------
  • Cerner Consultant-----
  • Cerner Consultant---------------------
  • Cerner Consultant------
  • Cerner Consultant-----------------------
  • Cerner Consultant-----------------
  • Epic Cadence/Prelude Consultant
  • Cerner Clinical Activation Specialist
  • Epic Clinical Activation Specialist-------------------------
  • Eclipsys Consultant
  • Training Consultant------------------------- Training Consultant-----------------

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