Cerner Ambulatory Support Resume Example
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CERNER AMBULATORY SUPPORT
Professional Summary
Skills
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Work History
February 2014-March 2014Cerner Ambulatory Support | Viewpoint Construction Software | Portland , OR
- A Professional EMR Informatics Consultant with knowledge of Cerner Millennium and EPIC.
- A Consultant, that strives to provide professional and knowledgeable Meaningful use implementations; for better patient care, quality, safety, and efficiencies'.
- Providing Power chart Elbow support to Clinicians.
- Providing support to the Registration, scheduling Appointments, Creating messages in Message Center, and Printing Referrals.
- Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
- Advocated for end-users to perform documentation in Cerner and determined problem by using analytical resolutions.
- Informed implementation specialist, helpdesk, IOS of issues.
February 2014-February 2014CPOE SupportViewpoint Construction Software |
- Provided CPOE Elbow support and nursing documentation.
- Provided Ambulatory Support to MA.
- Intake, Registrations and scheduling support to Medical Assistants'.
- Instructed Clinicians on how to use messaging system..
- Intake, Registrations and Scheduling support to Medical Assistants, and Front Desk.
October 2013-November 2013Software Consultant | Viewpoint Construction Software | Seattle , OR
- Provided Elbow Ambulatory Support to Clinicians.
- Intake, Registrations and Scheduling support to Medical Assistants and Front Desk.
October 2013-October 2013Software Consultant | Viewpoint Construction Software | Portland , WA
- Provided Physicians CPOE support on their new roll out for order entry.
- Provided nursing documentation in Power-chart.
July 2013-August 2013Software Consultant | Viewpoint Construction Software | Seattle , OR
- Provided end-user support to Clinicians' in the OR, Pre and Post Opt, and PACU units and some COPE support.
- Provided support using Surgi-net, Power Chart, and Care Mobiles.
- Provided support nurses using clinical documentation in IView, and nursing communication.
July 2013-July 2013Software Consultant | Viewpoint Construction Software | Portland , WA
- Troubleshoot and resolve issues that arise during the Go Live period.
- Provided support to Nurses, Supported clinicians in Clinician documentation in COPE, IView, Care mobile and the Pixies.
- Provided end user support to all unit clerks during Cerner implementation.
- Provided support in med reconciliation, Power chat, and Pharm net order entry.
- Provided support to the admitting department.
- Registration and scheduling appointments.
June 2013-June 2013Software Consultant | Viewpoint Construction Software | Seattle , OR
- Provided end user training and support to all clinicians and unit clerks during Cerner implementation.
- Provided elbow to elbow support for use of First net, Power Chart, IView, COPE, Power notes, Med-surge and Path net.
- Provided end use in the ER, CCU's Med-surge.
- Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
- Troubleshoot and resolve issues that arise during the Go Live period.
June 2013-June 2013Software Consultant | Viewpoint Construction Software | Portland , WA
- Provided user training and support to all clinicians and during Cerner implementation.
- Provided elbow to elbow support to nurse for clinical in nursing documentations in the use of Power Chart, Power notes, COPE, Messaging system and Path net.
- Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
- Troubleshoot and resolve issues that arise during the Go Live period.
April 2013-May 2013Cerner Millennium GO- Live Elbow Support Consult | Piedmont Hospital | Seattle , STATE
- Provided elbow to elbow support for use of First net, Surgi-net, Power Chart, Path net, and CPOE in the Emergency Department, ICU, Geriatrics, and Pediatrics as well as Psychiatric units.
- Provided end user support to physicians, nurses, nurse techs and unit clerks during Cerner implementations.
- Demonstrated and guided providers in the reading the different modules and documentation in Cerner medical records software.
April 2013-April 2013Cerner Inpatient Support Consultant | Brook Wood Hospital | City , STATE
- Provided end user support, to clinicians and unit clerks during Cerner implementation.
- Provided elbow to elbow support for use of First net, Surgi-net power Chart, Path net, and CPOE in the Emergency Department, Geriatric's and Psychiatric units.
- Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
April 2013-April 2013Cerner Inpatient Support Consultant | Barnabus Health | City , STATE
- Provided super user training and support to all clinicians and unit clerks during Cerner implementation.
- Provided elbow to elbow support for use of First net, power Chart, Path net, and CPOE in the Emergency Department, Geriatrics, and Pediatrics and Psychiatric units.
- Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
November 2012-December 2012Software Consultant | Lancaster General Hospital | City , STATE
- Instructed Physicians on proper use of EPIC EMR software as well as short cuts, trouble shooting, and workflow streamlining.
- Demonstrated and guided physicians and fellows in creating personal smart phrases, macros, order set favorites and order preference lists.
- Provided at the elbow support for physicians using Epic Clindoc, and CPOE applications during the implementation of Epic EMR on the Gastroenterology and Urology floor.
- Escalated calls to Ambulatory Help Desk Team as needed.
September 2012-October 2012Software Consultant | Wake Forest University BMC | City , STATE
- Provided at the elbow support for physicians using Epic Cadence, Clindoc, and CPOE in the multi-specialty clinics.
- Demonstrated and guided physicians and fellows in the reading of and documentation in Epic medical records.
- Escalated calls to Ambulatory Help Desk Team as needed.
October 2008-June 2011Stylist/Trainer | Folicure | City , STATE
November 2007-June 2011Consultant/Owner | Glory By Design | City , STATE
- Identified hair loss problems, using microscopic procedures and stand testing,.
- Maintained records pertaining to inventory, personal orders, supplies, by use of general office duties.
December 1999-November 2003Stylist/Trainer | Just One Incorporated | City , STATE
- Trained staff in the performance of their duties.
- Used Marketing skills to promote business.
- Preformed front desk assignments such making and conforming appointments.
- Preformed Hair restoration services by creating and developing hair units for clients.
- Cleaned and sterilized tools used during services.
- Processed claims with insurance companies for payment on Prosthetics wigs procedures.
September 2002-September 2010Hair Replacement Technician | Hair Club For Men | City , STATE
- Conferred with customers by telephone or in person to provide information on products and services, enter orders, cancelled accounts, and obtained details of complaints.
- Suggested treatments to alleviate hair loss or to enhance personal appearance by the innovative solution of hair restoration.
- Provided innovative Prosthetic services to men, women and children.
- Cleaned and sterilized tools used during services.
- Maintained clients files, recorded notes of procedures, products used and services rendered.
Education
2011BSBM: BusinessUniversity of Phoenix, City, State
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Resume Overview
School Attended
- University of Phoenix
Job Titles Held:
- Cerner Ambulatory Support
- CPOE Support
- Software Consultant
- Cerner Millennium GO- Live Elbow Support Consult
- Cerner Inpatient Support Consultant
- Stylist/Trainer
- Consultant/Owner
- Hair Replacement Technician
Degrees
- BSBM : Business
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