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Cerner Ambulatory Support Resume Example

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CERNER AMBULATORY SUPPORT
Professional Summary
Skills
  • Excellent problem-solving abilities
  • Excellent communication skills
  • HIPAA compliance
  • Critical thinking
  • Team building
  • Patient scheduling
  • Flexible
  • Works well under pressure
  • International Classification of Diseases (ICD.9CM)

Work History
February 2014-March 2014Cerner Ambulatory Support | Company Name | City, State

  • A Professional EMR Informatics Consultant with knowledge of Cerner Millennium and EPIC.
  • A Consultant, that strives to provide professional and knowledgeable Meaningful use implementations; for better patient care, quality, safety, and efficiencies'.
  • Providing Power chart Elbow support to Clinicians.
  • Providing support to the Registration, scheduling Appointments, Creating messages in Message Center, and Printing Referrals.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
  • Advocated for end-users to perform documentation in Cerner and determined problem by using analytical resolutions. 
  • Informed implementation specialist, helpdesk, IOS of issues. 
February 2014-February 2014CPOE SupportCompany Name |
  • Provided CPOE Elbow support and nursing documentation.
  • Provided Ambulatory Support to MA.
  • Intake, Registrations and scheduling support to Medical Assistants'.
  • Instructed Clinicians on how to use messaging system..
  • Intake, Registrations and Scheduling support to Medical Assistants, and Front Desk.
October 2013-November 2013Software Consultant | Company Name | City, State
  • Provided Elbow Ambulatory Support to Clinicians.
  • Intake, Registrations and Scheduling support to Medical Assistants and Front Desk.
October 2013-October 2013Software Consultant | Company Name | City, State
  • Provided Physicians CPOE support on their new roll out for order entry.
  • Provided nursing documentation in Power-chart.
July 2013-August 2013Software Consultant | Company Name | City, State
  • Provided end-user support to Clinicians' in the OR, Pre and Post Opt, and PACU units and some COPE support.
  • Provided support using Surgi-net, Power Chart, and Care Mobiles.
  • Provided support nurses using clinical documentation in IView, and nursing communication.
July 2013-July 2013Software Consultant | Company Name | City, State
  • Troubleshoot and resolve issues that arise during the Go Live period.
  • Provided support to Nurses, Supported clinicians in Clinician documentation in COPE, IView, Care mobile and the Pixies.
  • Provided end user support to all unit clerks during Cerner implementation.
  • Provided support in med reconciliation, Power chat, and Pharm net order entry.
  • Provided support to the admitting department.
  • Registration and scheduling appointments.
June 2013-June 2013Software Consultant | Company Name | City, State
  • Provided end user training and support to all clinicians and unit clerks during Cerner implementation.
  • Provided elbow to elbow support for use of First net, Power Chart, IView, COPE, Power notes, Med-surge and Path net.
  • Provided end use in the ER, CCU's Med-surge.
  • Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
  • Troubleshoot and resolve issues that arise during the Go Live period.
June 2013-June 2013Software Consultant | Company Name | City, State
  • Provided user training and support to all clinicians and during Cerner implementation.
  • Provided elbow to elbow support to nurse for clinical in nursing documentations in the use of Power Chart, Power notes, COPE, Messaging system and Path net.
  • Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
  • Troubleshoot and resolve issues that arise during the Go Live period.
April 2013-May 2013Cerner Millennium GO- Live Elbow Support Consult | Company Name | City, State
  • Provided elbow to elbow support for use of First net, Surgi-net, Power Chart, Path net, and CPOE in the Emergency Department, ICU, Geriatrics, and Pediatrics as well as Psychiatric units.
  • Provided end user support to physicians, nurses, nurse techs and unit clerks during Cerner implementations.
  • Demonstrated and guided providers in the reading the differentmodules and documentation in Cerner medical records software.
April 2013-April 2013Cerner Inpatient Support Consultant | Company Name | City, State
  • Provided end user support, to clinicians and unit clerks during Cerner implementation.
  • Provided elbow to elbow support for use of First net, Surgi-net power Chart, Path net, and CPOE in the Emergency Department, Geriatric's and Psychiatric units.
  • Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
April 2013-April 2013Cerner Inpatient Support Consultant | Company Name | City, State
  • Provided super user training and support to all clinicians and unit clerks during Cerner implementation.
  • Provided elbow to elbow support for use of First net, power Chart, Path net, and CPOE in the Emergency Department, Geriatrics, and Pediatrics and Psychiatric units.
  • Guided providers in creating macros and Power notes to reduce time needed for charting medical records.
November 2012-December 2012Software Consultant | Company Name | City, State
  • Instructed Physicians on proper use of EPIC EMR software as well as short cuts, trouble shooting, and workflow streamlining.
  • Demonstrated and guided physicians and fellows in creating personal smart phrases, macros, order set favorites and order preference lists.
  • Provided at the elbow support for physicians using Epic Clindoc, and CPOE applications during the implementation of Epic EMR on the Gastroenterology and Urology floor.
  • Escalated calls to Ambulatory Help Desk Team as needed.
September 2012-October 2012Software Consultant | Company Name | City, State
  • Provided at the elbow support for physicians using Epic Cadence, Clindoc, and CPOE in the multi-specialty clinics.
  • Demonstrated and guided physicians and fellows in the reading of and documentation in Epic medical records.
  • Escalated calls to Ambulatory Help Desk Team as needed.
October 2008-June 2011Stylist/Trainer | Company Name | City, State
November 2007-June 2011Consultant/Owner | Company Name | City, State
  • Identified hair loss problems, using microscopic procedures and stand testing,.
  • Maintained records pertaining to inventory, personal orders, supplies, by use of general office duties.
December 1999-November 2003Stylist/Trainer | Company Name | City, State
  • Trained staff in the performance of their duties.
  • Used Marketing skills to promote business.
  • Preformed front desk assignments such making and conforming appointments.
  • Preformed Hair restoration services by creating and developing hair units for clients.
  • Cleaned and sterilized tools used during services.
  • Processed claims with insurance companies for payment on Prosthetics wigs procedures.
September 2002-September 2010Hair Replacement Technician | Company Name | City, State
  • Conferred with customers by telephone or in person to provide information on products and services, enter orders, cancelled accounts, and obtained details of complaints.
  • Suggested treatments to alleviate hair loss or to enhance personal appearance by the innovative solution of hair restoration.
  • Provided innovative Prosthetic services to men, women and children.
  • Cleaned and sterilized tools used during services.
  • Maintained clients files, recorded notes of procedures, products used and services rendered.

Education
2011BSBM: BusinessUniversity of Phoenix, City, State
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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Cerner Ambulatory Support
  • CPOE Support
  • Software Consultant
  • Cerner Millennium GO- Live Elbow Support Consult
  • Cerner Inpatient Support Consultant
  • Stylist/Trainer
  • Consultant/Owner
  • Hair Replacement Technician

Degrees

  • BSBM : Business

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