Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.
Maintains strict confidentiality
Strong planning skills
Strong work ethic
Team player with positive attitude
Good written communication
Exercises good judgment
02/2003 to 10/2014
Central SchedulerFalmouth Hospital - Falmouth, MADemonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Confirmed patient information, collected copays and verified insurance. Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans. Efficiently performed insurance verification and pre-certification and pre-authorization functions. Strictly followed all federal and state guidelines for release of information. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Scheduled surgeries and procedures in conjunction with Surgical Coordinator. Arranged and assisted with hospital admissions. Scheduled patient appointments. Completed registration quickly and cordially for all patients. Scheduled radiology exams for patients. Quickly responded to staff and client inquiries regarding CPT codes.
08/1995 to 06/1999
Medical SecretaryHyannis Pediatrics - Hyannis, MAScheduled patient appointments, including greeting visitors and responding to telephone and in-person requests for information. Received and distributed faxes and mail in a timely manner. Dispersed incoming mail to correct recipients throughout the office. Completed registration quickly and cordially for all new patients.
06/1991 to 06/1994
Medical SecretaryFalmouth Pediatrics Associates - Falmouth, MAPerformed various administrative duties, including data entry and document preparation.Recorded and filed patient data and medical records. Accurately recorded and reported test results according to established procedures.Wrote clear and detailed clinical phone messages for physicians. Strictly followed all federal and state guidelines for release of information. Directed patient flow during practice hours, minimizing patient wait time. Scheduled patient appointments. Ensured compliance with medical/legal requirements, JCAHO standards and Army regulations.
Certificate: Medical Secretary/Lab AssistantFisher College - Hyannis, MA, 02601