Highly skilled and motivated Central Office Technician with 19 years experience in the telecom industry. Exceptional leader at managing projects from small to large, working independently, as a team and managing multiple tasks to ensure timelines are met with excellent customer service.
•Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.
Previously held positions included Field Network and Customer Data Technician. Responsibilities included installation of customer ethernet, DS1, DS0, GPON, DSL, and POTS services. Related routers, modems, and interfaces were installed and tested. Placement of drops, wiring and inside jacks/patch panels. OSP splicing and fault locating of cables.
Installation and maintenance of business systems, and residential services including DSL/POTS. All aspects of outside plant cables , buried service wire, aerial drops. Multi line business orders including extensive wiring of buildings, risers, and termination .
Successful completion of Cisco CCNA ICND1, ICND2 certification program
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