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Center Director Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Self-motivated, passionate, seasoned Center Director/ Registered Behavior Technician with experience with children, adolescents and young adults affected by autism and development delays. Demonstrated history of successfully collaborating with diverse client and staff populations in one-on-one and group settings. Experienced with leadership while eager to challenge self to grow, learn and evolve while continuing to support continued growth and change within the company. Seeking an opportunity to support positive change in order to assist clients, families, staff and the organization reach their highest potential.

Skills
  • Effective problem solving and training experience
  • Experience with media relations and speaking engagements
  • Excellent written and verbal communication
  • Experience in Word, Excel, PowerPoint and computer systems
  • Safety Care Certified Trainer
  • Medication Management Trained
Work History
05/2020 to Current Center Director Guilford Child Development | High Point, NC,

Oversee all operations, staff, and programs at the Duluth Center. Ability to manage situations effectively and professionally. Accurately complete timecard checks, daily attendance and approve PTO. Conduct interviews and give recommendations for hire. Provide appropriate feedback to staff regarding programming and address disciplinary situations. Run reports for utilization and modify schedules as needed to ensure optimum utilization and billing. Collaboration with the Clinical Supervisor for programming needs, staffing needs and client needs. Conduct outreach and public speaking to promote the mission of the company. Responsible for on-going training for team members of all levels. Maintain employee evaluations and provide feedback and on-going training to employees. Provide communication with internal leadership as needed and uphold policies and procedures as outlined.

11/2017 to 05/2019 Program Manager Allegheny Science And Technology | Reston, VA,

Effectively managed time and caseload of 20 clients. Quickly responded to crisis situations. Collaborated with parents, teachers and medical providers to implement consistent behavior therapy techniques across settings and to support client medication changes, issues with medicine compliance and efficacy of medications. Collaborated closely with treatment teams both internally and externally to appropriately coordinate client care services. Interacted with clinical staff and external resources such as schools, county support systems or other community personnel. Responsible for data collection, analysis, record keeping and auditing for clients and staff.

Managed a team of Behavior Therapists and Lead Therapists. Maintained up-to-date and comprehensive electronic and paper filing systems. Trained staff members in evaluation, data collection, analysis and graphing for ABA therapy. Conducted outreach training and public speaking to promote the mission of the company. Responsible for on-going training for team members of all levels. Maintained employee evaluations and provided feedback and on-going training to employees. Provide communication with internal leadership as needed and uphold policies and procedures as outlined.

11/2015 to 11/2017 Lead Therapist Good Shepherd Rehab | Conshohocken, PA,

Organized activities that developed children's physical, emotional and social growth. Effectively managed time and caseload of 6-8 clients based on 30 hours of direct sessions per week. Implemented behavior modification programming as directed by the licensed professional. Conducted quarterly treatment plan meetings with client caregivers, social workers, educators and other providers as appropriate. Maintained client files both electronically and with paper copies. Conducted staff training, overlaps and provided feedback on therapeutic techniques. Effectively completed electronic monthly supervision graphs and analyzed data to determine progress of clients. Managed 10-12 staff including client and staff scheduling while completing center-based services. Provided mentoring to fellow Lead Therapists and Behavior Therapists.

04/2015 to 11/2015 Direct Support Professional Amazon Dsp Driver | Broomfield, CO,

Provided direct support care for children whom resided in a residential facility. Assisted clients with multiple diagnoses with daily living skills. Coordinated care through multiple departments and outside agencies. Completed daily programming and cares for each client.

Education
Expected in High School Diploma | McCullough High School, The Woodlands, TX, GPA:
Accomplishments
  • Maintained positive staffing within the Duluth location with low turn-over rate, high retention of seasoned employees and a high level of staff with competency completion.
  • Effective program development to increase success rates of client transition to less intrusive environments.
  • Assisted with the growth of Minnesota Autism Center services through community outreach presentations and events.
  • Assisted in effectively transitioning all clients and staff to in-home services during COVID-19 pandemic.

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Resume Overview

School Attended
  • McCullough High School
Job Titles Held:
  • Center Director
  • Program Manager
  • Lead Therapist
  • Direct Support Professional
Degrees
  • High School Diploma