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CENSUS BUREAU Resume Example

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CENSUS BUREAU
Summary

Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drive sales and bring in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas by 100%.

Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.

Customer-oriented, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Tactical client builder seeking to leverage background into Sales Representative role.

Experienced shift manager/customer service, proficient in sales and offering 10 years of related experience working directly with customers to demonstrate products and close sales. Tenacious in pursuing new customers with good networking and cold calling abilities. Strategic planner and organized multitasker with strong verbal and written communication skills.

Accomplishments include growing customer numbers,exceptional customer relations, recordkeeping and prioritization skills. Open schedule with ability to travel up to 100% of work days.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production target. Skilled in leadership functions such as training and mentoring new associates.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

Attentive individual offering over 10 years working as Sales Representative for technology-based retail company. Focused and enthusiastic. Offers highly effective client rapport, marketing strategies and business-to-consumer sales expertise.

Skills
  • Product and service knowledge
  • Strategy development
  • Customer needs assessment
  • Business development
  • Territory growth
  • Account management
Experience
CENSUS BUREAU05/2012 to CurrentU.S CENSUS BUREAUCALIFORNIA CITY , CA
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
  • Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
  • Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Checked all contact information from research subjects for accuracy and implemented it into the company's computer system.
Medical Biller03/2020 to 09/2020Dr.amani eldesouky Los Angeles, CA
  • Prepared and updated new system to handle billing needs, resulting in 100% improvement in accuracy.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Record weekly statements, including expenditures and balances.
  • Reviewed engine assigned codes and modifiers to update and verify accuracy.
  • Completed and submitted appeals.
  • Performed routine quality assurance audits to promote data integrity.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Flagged return claims and dealt with insufficient payments.
  • Added modifiers, coded narrative diagnosis and verified diagnoses.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Answered phone calls and responded to questions regarding any billing/coding concerns and issues.
  • Reviewed received payments for accuracy and applied to intended patient accounts.
  • Submitted claims to insurance companies.
  • Collected, posted and managed patient account payments.
  • Manage multiple accounts at once.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Kept operations in full compliance with California, federal and TJC requirements.
  • Filed and submitted insurance claims.
  • Participated in educational training classes to gain a stronger education in industry updates and federal regulations.
  • Documented and filed patient data and medical records.
  • Assign ICD-10 diagnostic codes on all medical records for proper billing and reimbursement.
  • Assigned CPT procedure and evaluation and management (E&M) codes for services to assure appropriate billing and reimbursement.
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Applied HIPAA Privacy and Security Regulations while handling patient information.
  • Performed insurance verification, pre-certification and pre-authorization.
Shift Manager07/2017 to 08/2018Taco BellLOS ANGELES, CA
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Trained and supervised staff members.
  • Documented receipts, employee hours and inventory movements.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Sales Representative03/2010 to 12/2012JCPENNYCARSON, CA
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Developed solutions to meet market gaps and drive company sales.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Introduced customers to new offerings and updated accounts.
  • Championed contact management system launch to achieve 100% client organization.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Created and implemented store displays, promoting sales and growth.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Monitored customer order process and addressed customer issues.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Education and Training
High School Diploma06/2007Inglewood High SchoolInglewood, CA
Some College (No Degree)Los Angeles Southwest CollegeLos Angeles, CA
Medical Billing And Coding 12/2019UEI College - GardenaGardena, CA
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Resume Overview

Companies Worked For:

  • U.S CENSUS BUREAU
  • Dr.amani eldesouky
  • Taco Bell
  • JCPENNY

School Attended

  • Inglewood High School
  • Los Angeles Southwest College
  • UEI College - Gardena

Job Titles Held:

  • CENSUS BUREAU
  • Medical Biller
  • Shift Manager
  • Sales Representative

Degrees

  • High School Diploma 06/2007
    Some College (No Degree)
    Medical Billing And Coding 12/2019

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