Retail Sale Associate, with more than four years in the retail and sales industry. Areas of expertise include sales, customer relations and inventory management. Enthusiastic, outgoing Sale Associate proficient at building positive relationship with new and existing customer by offering superior customer service. Top producing sales professional and expert in communication industry. Dynamic communicator who consistently exceeds goals and company expectations. History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets.
Ability to effectively communicate with customers regarding services recommended
Training, coaching, and leading call center representatives as they provide support for customers,
Authorizing replacements or refunds
Ensuring staff members are achieving desired service levels and taking corrective action as needed
Preparing weekly and monthly reports
Maintaining a positive, empathetic and professional attitude towards customers at all times
Meeting and exceeding sales goals
Answering client questions about credit terms, products, prices and availability
Verified data integrity and accuracy.
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