Catering Sales Manager/Restaurant Manager Resume Example Bickford Senior Living

CATERING SALES MANAGER/RESTAURANT MANAGER

Experience

01/2017 to Current

Bickford Senior Living － Crawfordsville , IN

Athletic Facility Campaign Fundraiser and Alumni Relations Office A highly creative and resultsdriven nonprofit management professional with entrepreneurial passion, drive and vision.
Exceptionally focused and resourceful Fundraiser with a superb work ethic and donor network expansion record.
Adept at researching and presenting an array of innovative fundraising ideas to a variety of donor audiences.
Able to function well independently and as a member of a fundraising volunteer team.
Successfully devised and implemented a $1.5 million Capital Campaign Plan to raise funds through foundation and government grants, corporate and private donations, to renovate and rebuild a 6 milliondollar athletic facility.
Worked closely with top campaign leadership including Campaign CoChairs, members of the Campaign Leadership Committee and the school district leadership.
Organized and oversaw all meetings of the Campaign Committee and instructed members in the methods of effective solicitation.
Prepared campaignrelated operative materials and was instrumental in the development of a public relations plan.
Responsible for the planning and implementation of programs and projects that strategically engaged alumni in strengthening programs and provide tangible benefits to alumni and current students at the school.
Created and maintained pathways for alumni participation that advanced the goals of the institution.
Ensured accurate and complete alumni database records; capture contact, biographical and career information of alumni via surveys, projects (e.g.
alumni directory), correspondence, websites, etc.
Established and built relationships with a wide range of alumni, locally, regionally and nationally; maintained regular communication with alumni via direct contact, email blasts, alumni web pages, and print publications.
Successfully increased alumni participation by planning large reunion and homecoming events.

01/2011 to 01/2016

Catering Sales Manager/Restaurant ManagerHei Hotels & Resorts － Monticello , NY

Lead manager for recruitment, sales and execution of all corporate events.
Oversaw sales and implementation of corporate outings, multiday conferences, and daytoday meetings for a diverse client base including multinational financial institutions, nonprofit organizations, and educational specialists.
Focused proficiency designing innovative menus and creative themes while balancing clients' logistical and budgetary requirements.
Managed David's World Famous Eatery, a high volume gourmet breakfast and lunch restaurant.
Supervised marketing food services, customer experience, and hiring of a diverse restaurant staff.
Key accomplishments include: Increased corporate sales 150% through creative sales techniques and exemplary customer service within two years of being hired.
Managed as many as ten employees in annual sales of over $550,000.
Ability to deal with unsatisfied customers and routinely turn them into return clients.

01/2008 to 01/2011

Catering Sales ManagerSwope Health － Kansas City , MO

Oversaw all aspects of corporate and social events.
Served a diverse clientele, including social clients, administrative assistants, business owners, and executive managers.
Cultivated new business through community participation, cold calls, and meetings.
Prepared function space contracts; proposed menus based on function type, size and budget.
Negotiated and contracted with outside vendors, including florists, party rental companies, and temporary staffing.
Balanced service and cost to ensure profitability that consistently created consistent repeat business.
Maintained and organized all direct billing and quotes.
Key accomplishments include: Hired to startup business.
Grew business to over $200,000 in annual sales.

01/2006 to 01/2008

OwnerThe Designer Closet － City , STATE

Conceptualized and created byappointment shopping and traveling boutique.
Arranged shopping experiences in homes, offices, galleries and the boutique for both small and largescale functions.
Negotiated pricing, inventory, and designs with Bostonarea designers.
Managed inventory and accounts.
Oversaw all aspects of shopping events for small inhome parties as well as large fundraising events and fashion shows.
Maintained customer information databases.
Created unique customer mailings.
Developed relations with media outlets to publicize company and brand.
Active participant in local activities to develop the business, connect with the community, and raise funds for good causes.
Conceived, marketed and sold concepts and ideas to customers and associates.

Education

Bachelor of Arts: English HistoryUniversity of Massachusetts － City, StateEnglish History Proficient in MS Word, Excel, Power Point, Point of Sale (POS) Systems and Caterease Programs (catering programs

Summary

Strong, energetic and selfmotivated fundraising and eventplanning professional with extensive experience in social, corporate and educational markets. Accomplished team leader with a significant expertise in enterprise cultural understanding with the ability to achieve largescale and aggressive objectives in a dynamic, fastpaced environment. Proven track record with building relationships and community outreach. Exceptional communication skills that build partnerships and influence decision makers.

Interests

Uncommonthreads.org fundraiser coordinator Pilot Reading Program (Andover School District, K2) volunteer

Highlights

Fundraising Event Management and Planning Sales / Sales Support
Corporate Event Planning Special Events/ Invitation design Budgeting
Staff Development/ Training Customer Service & Relations Administration
Project Management Operations Management Communication
Time Management Vendor Negotiation Organization
Preparation Logistics Marketing and Advertising Staff Management CORE COMPETENCIES
Problem Solving: Authoritative and decisive in Clientcentric: Proven customer experience
problemsolving and adapting to rapid change. advocate. Expertise in developing client
Ability to objectively decipher and analyze relations and working in close collaboration,
situations and sales data to engage the as well as planning unique and complex
appropriate stakeholders in maximizing revenue events for the benefit of clients, employees,
and efficiencies in varying business conditions. and employers. Conducts business at the
Organizational Leadership: Ability to work cross highest level of professionalism.
functionally to effectively work through the Communication: Utilizes strong relationship
vertical and horizontal organization complexities. building skills and vast administration,
Understands the importance of ownership and operations, and sales experience to
accountability for business growth, P&L, effectively understand various audiences
budgeting and cost controls. Notable success in and translate into understandable language
largescale corporate function planning, at all levels. Effective ability to relate to
preparation and logistics. multiple audiences through patience and
Time Management and Organization Skills: understanding. Leadership: Creates open and innovative
Strong administrative skills that provide effective
support of business operations and prioritize environments that foster creativity and
tasks. Consistently execute deliverables ahead of discovery. Highimpact manager powering
deadlines. teams, inspiring collaboration and driving results through transparent and decisive leadership. Strong capabilities to build effective networks to get the job done.

Skills

administrative skills, administrative, Advertising, benefits, billing, Budgeting, budget, business operations, conferences, contracts, creativity, clientele, client, clients, customer service, Customer Service, databases, database, designing, driving, email, Staff Development/ Training, Event Management and Planning, Event Planning, Special Events, fashion, financial, Fundraising, funds, government, grants, hiring, inventory, Leadership, Logistics, marketing, materials, meetings, Excel, Office, Power Point, MS Word, Negotiation, network, networks, Operations Management, Organization Skills, Organizational, POS, presenting, pricing, Problem Solving, Project Management, public relations, publications, recruitment, researching, sales experience, Sales, Sales Support, Staff Management, staffing, surveys, Time Management, Time Management, type, unique, vision, websites, web pages

Additional Information

COMMUNITY ACTIVITIES Uncommonthreads.org fundraiser coordinator Pilot Reading Program (Andover School District, K2) volunteer

Resume Overview

School Attended

University of Massachusetts

Job Titles Held:

Catering Sales Manager/Restaurant Manager
Catering Sales Manager
Owner

Degrees

Bachelor of Arts : English History

Catering Sales Manager/Restaurant Manager Resume Example

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