Energetic hospitality professional with 40 years of extensive management and customer service experience.
Superior customer service skills
Operations management Exceptional multi-tasker
Banquet operations management
New business development
Sales and Solicitation
Remodels, expansions and new construction
Customer Relations Management
Strong business communication
Fundraiser and trade show expertise
Catering Sales Manager Salt Lake City, UtahSalt Lake Marriott City Center/May 2008 to Oct 2017
prospecting, selling, and coordination of social and preferred corporate
annual sales prediction of $1,000,000 in revenue.
client and operational departments to ensure successful execution of events
generating repeat business.
accounts and foster ongoing relationships with existing clientele.
Director of Event Planning Salt Lake City, UtahSalt Lake Marriott Downtown/Aug 2004 to Sep 2006
Managed hotel event
Responsible for managing all stages associated with convention
and catering events.
department budget of $4.2 million per year-25,000 square feet of meeting space and 510 guestrooms.
Won Triple AAA 4
M&C Gold Key
Winner: 2003, 2004, and 2005.
Rank in Top
Twenty with Event Satisfaction Scores in Western Region.
Director of Catering Salt Lake City, UTSalt Lake Marriott City Center/Oct 2000 to Aug 2004
Opened 4-Star -
4 Diamond luxury hotel with full responsibility of menu development, manager, associate hiring training
associate hire training and FF&E purchases.
maintained relationships with Fortune 500 companies, non-profit organizations and
national affinity groups for all catering events including, but not limited to:
Annual conferences, fundraiser
galas, trade shows, shareholder meetings, new product launches, weddings and Christmas events.
Over $1.3 million
revenue for 28 day time period consisting of “Bud World, United States Olympic
Committee and Olympics Worldwide Sponsor AT&T.”
ranked in top ten within the Western Region on customer service scores.
Director of Catering Salt Lake City, UTSalt Lake Sheraton City Center/Mar 1999 to Oct 2000
fiduciary responsibility for all catering, convention service, and banquet
implemented new policies and procedures due to $12 million in renovations, ownership change, and flag conversion from Hilton to Sheraton.
beverage, room, and audio visual revenue to over $3 million in twelve months.
Travel and Recreational ManagementMesa College1975Grand Junction, CO, USA
Associates: Accelerated Hotel Sales Training Programs-1999 Quality Assurance
Training Certification Programs: Hotel Utah 1980 & 1981
Service Training Doubletree Certification Programs 1987-1993
Development Training Modules- Doubletree Hotels 1988, 1991 &1993
Excellence Training Program-Marriott Hotels
Activities and Honors
1975 DECA National Competition Awards - Hollywood, Florida in Sales & Marketing
Manager of the
Quarter: Doubletree Hotels 1987, 1989, & 1991
Director of Catering of the Year: Sunstone Hotels - 1999
Manager of the
Quarter: Salt Lake City, Utah-Marriott Downtown