Customer-focused, executive level Retail Manager and Visual merchandising with 10+ years of experience in all aspects of store management, visual merchandising, sales driven to train staff for increased store profits, creating marketing strategies through social media, networking, community events, fashion shows, growing business relations, sales and generating practical solutions based on trend demand. Results-driven with staff training, monitor and encourage retail teams to give customers positive experiences. Proficient in all areas of store operations, in seeking out and capitalizing on improvement opportunities, trend setting, improving company gross margins.
Proactive general management produces high-quality sales work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving apprvoal.
Established and organized overall banquet and club events of approx. 8-10%
Answer guests' initial inquiries about hosting banquets, wedding receptions or other events, giving them tour facilities and discussing room options and possible menus
As Manager of Club, respond promptly and professionally, whether by phone or email, outside networking, sales calls, throughout planning process, and create contracts confirming details discussed
Established all details of event's with club and related hotels, from start to finish. Discuss details with guests, contracts, plan room set-up and work with Chef to finalize menu's
Confirm details with guest's, Chef and staff. Create timelines, banquet order's, contracts and finalize events
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Manage, design and established all facets for event planning, weddings, corporate functions.
Contracts, accounting and call logs into upcoming functions and events.
Design, developed all audio visual equipment needed for use in parties or functions, all table, chairs, linens, displays, decorations.
Assist guests dealing with vendors, florists party rentals. Answering all inquiries, venue tours, catered food tastings.
Implemented marketing strategies through social media, web design, radio, which resulted in 12% growth of customer base YTD.
Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies
Established ongoing training through continuing education and monitoring of industry publications
Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events
Build long-term, quality relationships with customers.
Strive to meet personal and store sales goals. Increased overall gross margin by 17%.
Train staff that demonstrates product knowledge.
Develop team-oriented approach to sales.
Market store through participation in local fashion shows, social media and non-profit events and networking.
Maintain proper staffing level.
Develop store staff members so to provide stellar customer service and quality shopping experience with customers.
Consistently provided exceptional service and attention to customers and members.
Managed inter store transfers across company stores, inspect, pack and ship processes inventory levels.
Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies.
Management of all food and beverage for outlets and coordinating with event services to members and their guests.
Assure high standard of appearance, hospitality and service in staff and cleanliness, dining room and grille to club standards.
Supervise and train all food and beverage staff, managed liquor and wine costs: developed and implemented wine pairing events to develop revenues.
Highly experienced fine dining manager, Serve safe certified, responsible for all sales, merchandising, inventory control. Liquor/wine purchasing.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: