Customer Service Representative who maintains a high level of professionalism, patience and efficiency to provide customer satisfaction and increase customer loyalty.
Provided courteous and informative customer service in an open kitchen format. Effectively assisted kitchen staff in producing food for catered events and member dining areas.
Expertly assisted in staffing needs and helped adjust hourly schedules in accordance with demand patterns, budget and local labor laws. Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues. Organized weekly sales reports for the sales department to track product success. Trained new employees upon hiring.Collected customer feedback and made process changes to exceed customer satisfaction goals. Demonstrated mastery of customer service call script within specified time frames.
Conducted all photo shoots in a calm and professional demeanor. Collaborated with clients to guarantee satisfaction with photo. Explained price and package details to customers. Collaborated successfully with a variety of personalities and work styles.
Maintain up-to-date knowledge of store policies regarding payments, returns and exchanges.Work as a team member performing customer service duties, product assistance and cleaning. Express appreciation and invite customers to return to the store. Successfully interact with customers and retail buyers to follow-up on order statuses and expedited orders.
Member of Caring Kids Club which involved assisting/chaperoning fellow students with special needs. Member of Honor Roll. Academic Achievement Award for College Prep English. Proficient in PSSA Reading/Writing.
Companies Worked For:
Job Titles Held:
Where can I find a Dorney Park & Wildwater Kingdom Catering resume example in Whitehall, Pennsylvania ?
This is an actual resume example of a Catering who works in the Call Center Industry. LiveCareer has 204607 Call Center resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.