Started as a cashier, then team leader, and becoming a manager for the last year of me working with the company. Had to complete onsite training for future recruits and was in charge of 5-8 employees. Was in charge of making sure the store had products and the delivery of products receiving and shelving. Had to make sure we were giving excellent customer service. Had to complete schedules and orders for products.
I was in charge of customers making sure that they were being helped in office and over the telephone. Would make changes to their policies as upon their requests. Completed my general lines license in insurance to help out customers in anything they needed to do in their policies. Would complete daily tasks given to me by upper management. In my last 6 months became a sales person in insurance but had to leave due to my complicated pregnancy.
I would complete daily tasks given to me by upper management in regards to making sure the changes customers had requested were completed on time. I would be the one in front for customer service. I would help customers in any questions they had or if they wanted to make changes. I would also assign tasks for new employees in customer service and make sure everything for the day was completed before leaving work.
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