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Cashier Team Lead Resume Example

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CASHIER TEAM LEAD
Professional Summary

Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences. Polished Cashier Team Lead with 30 years directing, training and supervising teams of cashiers. Talented at enforcing rules and monitoring cash register operations. Well-rounded leader with experience running reports, communicating with managers and motivating staff.

Skills
  • Store opening/closing procedures
  • Stocking and replenishing
  • Safety rules
  • Money handling
  • Product restocking
  • Opening and closing procedures
  • Cashier training
  • POS systems
  • Merchandise zoning
  • Merchandising guidelines
  • Stock management
  • Time management strength
  • Multi-tasking skill
  • Sales expertise
  • Cash Handling
  • Product and service sales
Work History
Cashier Team Lead03/2019 to 02/2021
Company Name – City, State
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Trained team members on cash register operation and cash handling.
  • Communicated with customers and team members to solve problems.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Operated POS cash register and equipment to collect payments.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Educated customers on promotions to enhance sales.
  • Displayed new stock and rotated existing products.
  • Assisted customers by answering questions and fulfilling requests.
Overnight Stocker, Cashier and Customer07/2012 to 08/2017
Company Name – City, State
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stayed current on available products, store promotions and customer service policies.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Cashier, Stocker, Unloader08/2007 to 06/2012
Company Name – City, State
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Night Stocker, Customer Service and Cashier06/1998 to 01/2007
Company Name – City, State
  • Unloaded arriving product stock and moved to store display areas.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Reviewed weekly sales circulars and monitored price changes.
  • Assisted customers with special services, account updates and promotional options.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
Bachelor of Science: Cognitive Psychology06/2006Florida Atlantic University- City, State
GED03/1977Boise State University- City, State
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Resume Overview

School Attended

  • Florida Atlantic University
  • Boise State University

Job Titles Held:

  • Cashier Team Lead
  • Overnight Stocker, Cashier and Customer
  • Cashier, Stocker, Unloader
  • Night Stocker, Customer Service and Cashier

Degrees

  • Bachelor of Science : Cognitive Psychology 06/2006
    GED 03/1977

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