Highly driven and detail-oriented High-School Graduate seeking a position to expand his experience in the workforce and . Excellent at demonstrating leadership, juggling multiple tasks, working under pressure and utilizing relationship building skills to improve teamwork and best serve professional clients/customers.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members. Displayed enthusiasm and knowledge about the restaurant's menu and products. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Skillfully promoted items on beverage lists and weekly restaurant specials. Consistently offered professional, friendly and engaging service. Shopped for and ordered food and kitchen supplies and equipment. Served prepared foods, such as muffins, biscuits and bagels. Served ice water, coffee, rolls, and butter to patrons. Selected food items from serving or storage areas and placed them in dishes, on serving trays, or in takeout bags. Requested and recorded customer orders, and computed bills. Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning. Re-filled individual condiment containers on each table. Relayed food orders to cooks. Provided excellent customer service. Presented menus to patrons and answered questions about menu items, making recommendations upon request. Mopped floors and cleaned walk-in refrigerators and storage areas. Managed guest checks, collected cash and processed credit cards. Maintained kitchen work areas, equipment, and utensils in clean and orderly condition. Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays. Emptied garbage to dump site. Communicated with other kitchen team members to ensure food was prepared on time and correctly. Assisted diners with obtaining food from buffet/serving table as needed. Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
I was required to review retail loan files and loan documents for completeness and accuracy ensuring compliance with state and federal regulatory requirements. Includes monitoring of system generated or department reports using Microsoft Excel.Manage the receipt, scanning and indexing of loan files or documents from internal departments, third party vendors or external business partners such as title companies and loan customers. Monitor lending production and/or processing staff's adherence to regulatory compliance by reviewing loan documents, pipeline reports and audit results. Suggest training where needed. Maintain and manage loan file and document status information through the use of both system generated and manually prepared pipeline reports, adhering to established follow-up procedures. Document receipt into information systems or department's manual reports. Communicate by phone, written or electronic communication with internal and external customers (e.g. internal lending staff, title companies, third party vendors, business partners, loan customers, etc.) as needed to accurately complete loan files within prescribed timeframes. Utilize intranet publications and department communications in order to keep up-to-date with state, federal policies. Assist management with maintaining department policy and procedure manuals. Assist with training and development of new and less experienced employees. Resource for lending production staff and lesser experienced processors staff and less experienced processors. Prepare reports to identify outstanding issues, department goals and training/development needs. Prepare loan documents as needed.
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