Skilled at customer service, committed to addressing customer concerns with speed, accuracy and professionalism.
Skilled with computer applications, and customer satisfaction.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Computed accurate sales prices for purchase transactions.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.
Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Stocked and rotated inventory regularly.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Effectively handled customer complaints and special requests.Provided prompt, efficient, friendly, and quality service at all times.Maintained stock levels to prevent shortages of critical items.Greeted newly seated guests in a friendly and timely manner.Maintained a positive working relationship with fellow staff and management.
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