Pharmacy Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.
In good standing with the Florida Board of Pharmacy. My license number is RPT 54149.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Dispensed and delivered patient medications to patients.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately pulled medications from the shelves for Accurately recorded compounded products and prepared appropriate labels.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified patient data and billing information.Maintained proper storage and security conditions for all drugs.Verified accuracy and completeness of information on prescription and refill requests. Mixed various pharmaceutical preparations according to written prescriptions.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Precisely processed third party prescriptions and managed adjudication review.Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.Advised customers on the selection of medication brands, medical equipment or healthcare supplies.Consistently upheld proper pharmacy and general safety procedures and standards.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Appropriately resolved customer issues, complaints and questions.Proficiently processed and dispensed written, oral and electronic prescriptions.
Through my last employer, I studied a Customer Service Course and Pharmacy Technician course and passed both with honors in 2012.
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