Highly motivated, efficient & reliable customer service professional with 5+ years of experience in performing office support duties and cashier duties which involve providing information to the public, receiving payments, addressing customer complaints, and performing other duties as required, while maintaining a positive attitude, hard-working and interpersonal skills.
Strong organization skills
Active listening skills
Energetic work attitude
Dedicated team player
Honesty and integrity
Flexible and adaptable
CASHIER03/2012 to 10/2012 Grocery Outlet – Lakeport,
Process merchandise returns and exchanges.
Stocked and rotated inventory regularly.
Systematically managed a cash drawer.
Cleaned/organized store on daily bases.
CLIENT SERVICE COORDINATOR/PROCESSOR12/2010 to 04/2012 H & R Block – Clearlake,
Managed wide variety of customer service and administrative tasks.
Processing Information —categorizing, calculating, tabulating, auditing, or verifying information or data.
Maintained cleanliness and presentation of stock room and production floor.
CASHIER/ ASSISTANT MANAGER03/2010 to 08/2010 Tower Mart – Clearlake Oaks,
Worked as a team member performing cashier duties, product assistance and cleaning.
Compiled weekly monetary reports and records for store.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Managed cash stock and inventory balances accurately.
Earned management trust by serving as key holder, responsibly opening and closing store.
PATIENT REGISTRATION ASSOCIATE12/2008 to 02/2009 Clearlake Family Health Center – Clearlake,
Register/pre-register patients accurately and in a timely manner.
Prepare patient charts.
Schedule patient appointments according to established guidelines.
OFFICE ASSISTANT I/II02/2007 to 09/2008 County of Lake/Department of Social Services – Lakeport,
Prepare & distribute reception schedule.
Provide accurate and proficient service to clients.
Prepare staff reports for board of supervisors.
Multi-tasked in various receptionist duties.
Responsibly maintained appointment books for supervisor.
High School Diploma: Required education2004Lower Lake High School
- Lower Lake,
MsWord, Excel, Access, Powerpoint, Outlook and Internet Explorer.Type 35 wpm with accuracy.