Motivated Customer Service eager to imrove and streamline service procedures to maximize team effienciency in wuality.,speed and performance improvements
Cross-trained and provided back-up for other customer service representatives when needed.
Tracked down sources of special products and services to meet customers' special needs.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Confirmed that appropriate changes were made to resolve customers' problems.
Completed coursework in Nurisng, Office Assistant, and Customer Representatives.
Office Assistant Specialist
Microsoft Office SPeicalist
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