Customer service focused, skilled, friendly enthusiastic , self driven, committed, highly motivated, dependable, hands on, dynamic adaptable.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Organized the store by returning all merchandise to its proper place.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Maintained visually appealing and effective displays for the entire store.
Demonstrated that customers come first by serving them with a sense of urgency.
Verified that all merchandising standards were maintained on a daily basis.
Shared product knowledge with customers while making personal recommendations.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Educated customers on product and service offerings.
Informed customers about all product lines and services offered by the company.
Worked as a team member to provide the highest level of service to customers.
Answered customers' questions and addressed problems and complaints in person and via phone.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Received and processed cash and credit payments for in-store purchases.
Described use and operation of merchandise to customers.
Completed coursework in Business , English and Reading.
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