Microsoft Office (4 years), Fast Learner, Highly Organized, Computer Skills, Customer Service, Bilingual,
Certified in Automotive Technology
Cashier Customer Service04/2011 to 02/2013Wendy'sParamus, NJ
Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Serves customers in a friendly, efficient manner following outlined steps of service.
Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
Relays relevant information to supervisor.
Performs sales transactions.
Enters sales into the cash register to ensure purchases are accurately recorded.
Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards.
Replenishes condiments, beverages and general supplies while maintaining service area cleanliness.
Performs other duties as assigned.
Grill Cook/Stocker01/2013 to 01/2016Wendy's Fast Food RestaurantParamus, NJ
Know and comply consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
Stock and maintain sufficient levels of food products at line stations and assure a smooth service period.
Portion food products prior to cooking according to standard portion sizes and recipe specifications.
Maintain a clean and sanitary work station area including tables, shelves, grills and fryers.
Handle, store, and rotate all products properly Understand and follow the proper rules of hygiene and food safety measures.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager.
Receive, open, unpack and issue sales floor merchandise.
Mark Items with identifying codes, such as price, stock, or inventory control codes Continuously re-stock items into the assigned shelving areas.
Replace damaged or missing items after communicating with supervisor.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Take inventory or examine merchandise to identify items to be reordered or replenished.
01/2015 to 01/2016Lincoln Technical SchoolMahwah, NJ
Driving your Performance Introduced to automotive systems, industry certifications, and job opportunities Essential skills for the vehicle technician including safety, equipment fundamentals, and the proper use of measurement tools such as dial indicators, micrometers, and calipers.
Gasoline Engine Construction and Operation Detailed study of the modern internal combustion gasoline engine from the basic principles of design and operation to inspection, precision measurement, fitting and reconditioning, including cooling systems, coolants, lubricating systems, and engines.
Complete repair orders containing customer and vehicle information and corrective action.
Research vehicle service information with computer and internet based electronic retrieval systems.
Diagnose various engine concerns through visual and auditory inspection.
How to disassemble, measure, troubleshoot, service, and reassemble a gasoline powered internal combustion engine.
Electrical Systems Practical theory in basic and solid state circuitry, including body electrical systems, operation and service of automotive storage batteries, automobile charging systems, starting systems, and lighting systems.
Diagnose basic electrical, charging, starting, and lighting circuits through the use of diagnostic equipment to include test lights, multimeters, and continuity testers.
Drivability Diagnostics Knowledge of conventional and computerized engine control systems and scientific engine testing and tune-up.
Operating principles, testing, replacement and repair of the ignition systems.
Diagnose mechanical and electrical engine and control systems and determine needed action.
Diagnostic scan tools to retrieve engine, body, and other computerized control module trouble codes to determine condition, status, and determine needed action.
Automatic Transmissions Knowledge and skills needed to successfully diagnose and make needed repairs to automatic transmissions and transaxles.
Emphasis on Power-Flow, operation design, servicing equipment, troubleshooting, disassembly, inspection, replacement, assembly, testing, and adjustment.
Perform necessary diagnostic tests using especial equipment including scan tools to retrieve transmission/transaxle related trouble codes Automotive Brake Systems Comprehensive coverage of design, operating principles, maintenance and service of the automotive brake systems and traction control.
Diagnosing and service of rotors and drums with measuring and resurfacing.
Operating Anti-lock braking principles through diagnosis and service.
Diagnose computer control problems within the anti-lock and traction control systems.
CERTIFICATIONS AllData Automotive Information Specialist.
BG Transmission Service.
High School Diploma2010Passaic High SchoolPassaic, NJ