I have been working in customer service since I was fifteen years old. I have a passion for working hard and inspiring others to do so. I am currently a student at Temple University, studying Early Elementary Education. I am dedicated to both my job and my studies and this shows through my hard work and dedication. I have been well-liked and well-respected by both my past employers and past customers. I specialize in customer service and making their experience wonderful at the establishment they are visiting.
Oversaw all daily operations of store locations.
Kept current on market and product trends to effectively answer customer questions.
Attended team meetings each month to voice concerns and offer constructive feedback to others.
Trained 3 new employees quarterly.
Processed merchandise returns and exchanges.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
I have worked at this establishment for three years. i am well respected by both my co workers, but also the customers.
Ensured that tables were kept neat by clearing away dirty dishes, wiping down tables and refreshing soft drinks and water glasses.
Greeted guests in a pleasant and courteous manner.
Maintained safe food handling and other standards at all times.
Promptly and consistently reset tables with spotless service ware.
Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.
Stocked and maintained silverware, linen and condiments.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
Answered questions about menu selections and made recommendations when requested.
Maintained an accurate wait list.
Greeted guests and communicated about wait time.
Facilitated prompt and accurate seating and service of all guests.
Served guests food as soon as it was prepared, which helped to ensure that it was eaten at the proper temperature.
Appropriately suggested additional items to customers to increase restaurant sales.
Minor in Special Education
Major in Early Elementary Education
Volunteer group from 2014 to 2017
-We visited Ohio, Baltimore and Philadelphia for our service ventures. We worked on rebuilding homes and feeding the homeless.
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