I have work for past 15 years for customer satisfaction and needs
with accuracy professionalism. As a customer service representative maintain patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
I have work on incoming calls for 5 yrs. as well as credit expert for past 10 yrs.
I have provided an average of 200 credit applications a month for past 10 yrs. at sears holdings and management duties as well.I have also moved up to training new employees for credit applications and customer service as well as handling cash register procedures.
Provide accurate information in response to customer needs.Collect and provide customer feed back to meet their needs to customer and company satisfaction.
Collected incoming and out going calls for customer service . Reading multiple scripts for different companies and individuals. Provided accurate and appropriate information in response to customer requests.
Itemize and total the customers merchandise at checkout counter,using payment forms of cash,checks or charge/debit for purchases.
Head cashier as well as customer service. I was laid off at this employment.
general studies were accomplish.
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