Highly enthusiastic customer service professional with a total of four years client interface experience.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Cross-trained and provided back-up for other customer service representatives when needed.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Managed quality communication, customer support and product representation for each client.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Successfully interacted with customers and retail buyers to expedite orders.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Regularly sought opportunities to up sell and add on additional merchandise.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
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