Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, check and credit card transactions.Administered all point of sale opening and closing procedures.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.
Handled incoming and outgoing correspondence, including mail, email and faxes.Checked mail, shopped for groceries and handled bill payments.Screened telephone calls and inquiries and directed them as appropriate.Devised and maintained office systems to efficiently deal with paper flow.Coordinated overnight travel arrangements and accommodations.Researched and collected options for the best pricing on hotels, flights and home furnishings.Typed documents, updated websites and compiled information for meetings.Conducted extensive online and phone research.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Promptly served all food courses and alcoholic beverages to guests.Answered questions about menu selections and made recommendations when requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.Maintained a professional tone of voice and words at all times, including during peak rush hours.Promoted and endorsed the company to bring in new business.Actively complied with all health department regulations and rectified issues immediately.
Currently enrolled- Expected graduation 2015
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