Front Office Coordinator who successfully manages multiple data entry projects at once. Transcription expert focused on delivering high quality results in a timely manner. Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Orderly and committed offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks. Goal-driven with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Punctual and known for having terrific work ethic as well as dynamic communication skills. Bringing six years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Verified that information in the computer system was up-to-date and accurate. Managed the receptionist area, including greeting visitors, responding to telephone and in-person requests for information. Scheduled and confirmed appointments for entire team. Managed incoming and outgoing calls for busy office.Maintained the front desk and reception area in a neat and organized fashion.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.
Developed and created a more effective filing system to accelerate paperwork processing.
Kept records of room availability and guests' accounts, manually or using computers.Recorded guest comments or complaints, referring customers to managers as necessary.Assisted guests with any special requests during their visits.Contacted housekeeping or maintenance staff when guests reported problems.
Continuing education in social work
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