Professionally trained EMT with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.
Works well under pressure
Thorough knowledge of emergency response procedures and patient communication skills
Excellent verbal and written skills
Sound decision maker
Vitals and EKG monitoring
Advanced medical terminology knowledge
Cashier and TrainerWings Plus - 9880 W Sample Road11/2012 - 03/2015 I handled training and communication of clear and meaningful job expectations. In addition, I was responsible for reconciliation of income and expenses, and resolved any customer issues regarding sales and/or service.
Customer Service Manager and Receptionist Eden Day Spa - 413 E Palmetto Park Road04/2015 - 10/2016 As a Customer Service Manager, my responsibilities included performing a wide range of front desk, clerical and administrative tasks. As well as demonstrating my ability to resolve customer complaints through exceptional verbal and written communication, handling high volume phone calls, and answering customer enquiries with a great ability to multi-task and problem solve.
EMTAmerican Ambulance - 2570 South Park Road10/2016 - Current Responsible for providing high quality emergency and non-emergency medical care and transportation to patients while providing exceptional customer service. This includes preforming basic and advanced patient assessments, triage, and treatment of patients while assessing the nature and extent of illness or injury that pertains to the patient in order to establish and prioritize the care needed for safe transport of the patient to the appropriate facility.
Bachelor of Science: Emergency Medical ServicesBroward College - Davie, FLCurrent
Associate of Applied Science: Coral Springs Fire Academy - Coral Springs, FLCurrent